Help! FBI Moneypak, safe mode looping, how to proceed?

[Baelzar]

Windows 7 Pro x64 on a fairly new HP desktop.  I'm here and will follow instructions and reply as quickly as I'm able.  Thank you in advance.

[Pondus]

follow guide and attach logs.    http://forum.avast.com/index.php?topic=53253.0

AdwCleaner
Malwarebytes
OTL
aswMBR

when done the removal experts will be notified and help you

[essexboy]

Hi there will  work outside of windows for this

Download the following three programmes to your desktop :

 
1.  Rufus

For 64bit systems
2.  Windows 7 64bit RC
3.  Farbar Recovery Scan Tool x64
 


Insert the USB stick Then run Rufus
 
Select the ISO file on the desktop via the ISO icon.

Press Start Burn

Then copy FRST to the same USB 
 
 


Insert the USB into the sick computer and start the computer.  First ensuring that the system is set to boot from USB
Note: If you are not sure how to do that follow the instructions Here

 
When you reboot you will  see this although yours will say windows 7.
 Click repair my computer

 
Select your operating system

 
Select Command prompt

 
At the command prompt type the following  :

notepad and press Enter.
The notepad opens. Under File menu select Open.
Select "Computer" and find your flash drive letter and close the notepad.
In the command window type e:\frst64.exe and press Enter
Note: Replace letter e with the drive letter of your flash drive.
The tool will start to run.
When the tool opens click Yes to disclaimer.

Press Scan button.
It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.

[BeeDee]

I have this exact same issue on my HP Win 7 notebook PC.. I pulled the log as directed in the forum and can send it for diagnois if someone can tell me who to send it to. I need to get this resolved asap, so appreciate help with the next step.
Thanks!

[essexboy]

Hi BeeDee create a new topic with the FRST log  and I will pick it up there.