Author Topic: Unable to connect to workstations from console  (Read 1899 times)

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itz_jezze

  • Guest
Unable to connect to workstations from console
« on: May 30, 2013, 08:27:06 PM »
I have Avast SOA version 1.2.2.28. I am able to connect to the console from the workstations through the workstation browser. I can install the Avast Endpoint Protection. The issue I am having is I am unable to view all of the workstations on my network. When I perform computer discovery it only finds 29 workstations, there is much more than this. Even if I install Avast on the workstation, the console does not find it. I also tried adding the workstation with "Create New Computer" but it will not connect.

itz_jezze

  • Guest
Re: Unable to connect to workstations from console
« Reply #1 on: May 30, 2013, 08:36:22 PM »
You can remove this post if you would like but I resolved the issue. I will explain what I did.

After installing Avast on the workstation, go to Settings>Troubleshooting
At the bottom, enter the IP of the server that your Avast Small Office Admin is located on.
Verify that the 23522 port if open on the server's firewall.
Refresh your Avast Small Office Admin console, it can take a few minutes to find that workstation.