RE: Threat: Rootkit hidden file (in itunes?)

[SilverWolf320]

Hi, It's my first post and first problem. -_-

Full Scan detected a Rootkit located at C:\\Windows\Temp\avast_ash\iTunes(64 bit)\iTunes64Setup.exe.

When I try to delete it, it says Error: The system cannot find the file specified (2)

When I try to move to chest, it says Error: The request is not supported (50)

Can someone identify the rootkit as well as how to remove it?

[Secondmineboy]

Hello,

this is the Temp folder of Windows.
Maybe it is enough to empty out the folder. Go on C:/Windows/Temp and delete everything in the folder, NOT THE FOLDER ITSELF.

When the Problem is still there after that do what is shown in this Topic: http://forum.avast.com/index.php?topic=53253.0

Please ATTACH your Logs, DONT COPY AND PASTE THEM.

After that Malware removers will be notified.

[essexboy]

avast_ash indicates it was the Avast folder where it was unpacked and scanned
This folder is deleted by Avast hence it can no longer find it

Were you updating/installing iTunes at the time ?