Author Topic: Antivirus Security Pro Pop-ups Virus  (Read 10348 times)

0 Members and 1 Guest are viewing this topic.

argus

  • Guest
Re: Antivirus Security Pro Pop-ups Virus
« Reply #15 on: October 22, 2013, 07:09:02 AM »
Please download Farbar Service Scanner and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

vtmckoy

  • Guest
Re: Antivirus Security Pro Pop-ups Virus
« Reply #16 on: October 22, 2013, 02:01:08 PM »
Attached are the requested file.  Thank you...

argus

  • Guest
Re: Antivirus Security Pro Pop-ups Virus
« Reply #17 on: October 22, 2013, 07:26:14 PM »

Scan with Combofix:
  • Please download ComboFix by sUBs and save it to your Desktop.
    You may read how Combofix works here.

  • Temporarily disable your AntiVirus program, usually via a right click on the System Tray icon. They may interfere with Combofix.
    If you are unsure how to do this please read this or this Instruction.

  • Run ComboFix. Click on I Agree! & follow the prompts.
    Note: If you see a message like "Illegal operation attempted on a registry key that has been marked for deletion" just restart your computer.

  • When finished, it will produce a report for you. Please attach log reports (ComboFix.txt) back to topic.
    (typical log location: C:\ComboFix.txt )

vtmckoy

  • Guest
Re: Antivirus Security Pro Pop-ups Virus
« Reply #18 on: October 23, 2013, 05:02:26 AM »
Attached is the requested file.  Thx..

argus

  • Guest
Re: Antivirus Security Pro Pop-ups Virus
« Reply #19 on: October 23, 2013, 07:00:10 AM »

It is necessary to uninstall ComboFix :
  • Click Start (or ) then Run.


    On Windows7 or Vista you may use Start Search field if Run is not available.

  • In the line of text type in (Copy) the following:
Code: [Select]
ComboFix /Uninstall
    Note that there is a space between " ComboFix " and " /Uninstall " .

    • then click OK (or press Enter ).
    Wait for the uninstall process is complete.










    1. Open notepad and copy/paste the text present inside the code box below.
    To do this highlight the contents of the box and right click on it. Paste this into the open notepad.
    NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system

    Code: [Select]
    U3 BcmSqlStartupSvc;
    U2 CLKMSVC10_3A60B698;
    U2 CLKMSVC10_C3B3B687;
    U2 DriverService;
    U2 IAStorDataMgrSvc;
    U2 iATAgentService;
    U2 idealife Update Service;
    U3 IGRS;
    U2 IviRegMgr;
    S4 LMIRfsClientNP; No ImagePath
    U2 nvUpdatusService;
    U2 Oasis2Service;
    U2 PCCarerService;
    U2 ReadyComm.DirectRouter;
    U2 RichVideo;
    U2 RtLedService;
    U2 SeaPort;
    U2 SoftwareService;
    U3 SQLWriter;
    U2 Stereo Service;
    2. Save notepad as fixlist.txt to your Desktop.
    NOTE: => It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.


    3. Run FRST/FRST64 and press the Fix button just once and wait.
    If the tool needed a restart please make sure you let the system to restart normally and let the tool completes its run after restart.

    The tool will make a log on the Desktop (Fixlog.txt). Please attach it to your reply.
    Note: If the tool warned you about the outdated version please download and run the updated version.




    Any problems?

    vtmckoy

    • Guest
    Re: Antivirus Security Pro Pop-ups Virus
    « Reply #20 on: October 24, 2013, 04:16:20 AM »
    Attached is the requested file.  So far, the issue seems fixed.  Should I uninstall all of the software that I installed?   Thx...

    argus

    • Guest
    Re: Antivirus Security Pro Pop-ups Virus
    « Reply #21 on: October 24, 2013, 04:19:05 AM »
    OK

    Please download DelFix by "Xplode" to your Desktop.

    Run the tool and check the following boxes below;
    • Remove disinfection tools
    • Create registry backup
    • Purge System Restore

    Now click on "Run" button. Wait for the programme completes his work.
    All the tools we used should be gone.
    Tool will create and open an log report (DelFix.txt)
    Note: The report will also be stored on C:\DelFix.txt


    > I don't need DelFix log report.

    vtmckoy

    • Guest
    Re: Antivirus Security Pro Pop-ups Virus
    « Reply #22 on: October 24, 2013, 04:35:44 AM »
    Thank you for your help.   I had to manually uninstall MBAM and McShield.

    argus

    • Guest
    Re: Antivirus Security Pro Pop-ups Virus
    « Reply #23 on: October 24, 2013, 04:37:43 AM »
    I recommended to use MCShield if you will.
    You may download MCShield from one of the following links:

    MyCity -  Official download link
    Softpedija - Mirror download link

    It will prevent infection by computer via USB flash drive, mobile phone or any other memory card.
    And not only will prevent infection, but it will immediately clean flash drive, memory card or external HDD.

    Also mbam, these are two of the best programs currently.
    « Last Edit: October 24, 2013, 04:41:24 AM by argus »

    vtmckoy

    • Guest
    Re: Antivirus Security Pro Pop-ups Virus
    « Reply #24 on: October 24, 2013, 04:38:48 AM »
    ok...I'll re-install it...thx

    argus

    • Guest
    Re: Antivirus Security Pro Pop-ups Virus
    « Reply #25 on: October 24, 2013, 04:43:01 AM »
    Greeting!