Author Topic: portal I do sites virus  (Read 1340 times)

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michalc7

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portal I do sites virus
« on: January 14, 2014, 02:03:10 PM »
Hello and thanks for the your help till now...
I'm trying to get rid of this sticky virus - tried my anti virus, followed your instrucntions in a post from april 2013 and it still here...
I used OTL and attached the results.
Can someone please help?
Thanks,
Michal

Offline essexboy

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Re: portal I do sites virus
« Reply #1 on: January 14, 2014, 04:04:03 PM »
Let me know if this works

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following


Code: [Select]
:Commands
[CREATERESTOREPOINT]

:Files
C:\Users\User\AppData\Local\GCC
C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Extensions\cknebhggccemgcnbidipinkifmmegdel

:Commands
[resethosts]
[emptytemp]
[Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
THEN

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.