Hi,
First of all, I noticed you have two antivirus products installed,
Microsoft and
Avast. That is very bad idea. Please uninstall one of them.
Then tell me about huge number of shortcuts in your
Downloads folder. Can you empty that folder?
Go to
Control Panel and uninstall following:
- Ask Toolbar
- Ask Toolbar Updater
- Conduit Engine
- uTorrentBar Toolbar
***** NEXT *****
Please download
AdwCleaner by Xplode and save to your Desktop.
Double click on
AdwCleaner.exe to run the tool.
- Click on the Scan button.
- After the scan has finished click on the Clean button.
Press OK when asked to close all programs and follow the onscreen prompts.
Press OK again to allow AdwCleaner to restart the computer and complete the removal process.- After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
- Post logfile will also be saved in the C:\AdwCleaner folder.
***** NEXT *****
Please download
zoek.zip or
zoek.rar by
smeenk (
) from
here or
here and save it to your
Desktop.
Unpack the archive...- Close any open browsers
- Temporarily disable your AntiVirus program. (If necessary)
If you are unsure how to do this please read this or this Instruction.
- Double click on zoek.exe to run the tool .
Please wait for the tool to start...
- Copy the text present inside the code box below and paste it into the large window in the zoek tool:
createsrpoint;
gpt.ini;z
C:\Windows\System32\GroupPolicy;v
C:\Windows\SysWOW64\GroupPolicy;v
StandardSearch;
emptyfolderscheck;
installer-list;
installedprogs;
uninstall-list;
- Click on
button.
Please wait until a logreport will open (this can be after reboot)
- Save notepad to your Desktop and attach here zoek-results.log
Note: It will also create a log in the C:\ directory named "zoek-results.log"
