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Author Topic: Bad Infection  (Read 7256 times)

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Offline essexboy

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Re: Bad Infection
« Reply #15 on: August 04, 2014, 07:38:53 PM »
Once you are happy I will remove my rubbish and tidy up
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Re: Bad Infection
« Reply #16 on: August 04, 2014, 07:41:24 PM »
This just came up
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Offline essexboy

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Re: Bad Infection
« Reply #17 on: August 04, 2014, 07:43:33 PM »
What is the full path to the file.  Hover over the file name and it should expand it to the programme files folder 
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Re: Bad Infection
« Reply #18 on: August 04, 2014, 07:49:14 PM »
I think it was just the shield you sent me to, sorry
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Offline essexboy

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Re: Bad Infection
« Reply #19 on: August 04, 2014, 07:55:59 PM »
You still have trend micro antivirus on th system and that is what Avast was picking up, the trendmicro removal tool can be found on this page  http://esupport.trendmicro.com/solution/en-us/1037161.aspx?referral=1059018
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Re: Bad Infection
« Reply #20 on: August 04, 2014, 08:07:27 PM »
You are magic! Maybe it's time to reformat my laptop? It's about 5 years old, who knows what junk is in there.
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Offline essexboy

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Re: Bad Infection
« Reply #21 on: August 04, 2014, 08:10:33 PM »
Not necessary, although it will give it a new lease of life and speed it up some

If you do decide make sure that you back up everything that you will need before you start :) 
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Re: Bad Infection
« Reply #22 on: August 04, 2014, 08:25:57 PM »
Of course!

So I did the trendmicro removal and the last reboot the Welcome screen was back to normal - before it went to a white screen with plain black text instead of the usual windows 7 background screen with white text. The bar at the bottom of the screen still looks like safe mode, so I'm a little unsure about using the internet as usual. Much better than is was before though.
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Offline essexboy

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Re: Bad Infection
« Reply #23 on: August 04, 2014, 09:28:55 PM »
Could you right click the desktop and select personalise and play with the settings there, I am on windows 8 now and I forget how it is changed  :-[
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Offline Secondmineboy

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Re: Bad Infection
« Reply #24 on: August 04, 2014, 09:39:10 PM »
You could try to set the design to the Windows 7 Standard one. That should restore most of it.
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Re: Bad Infection
« Reply #25 on: August 05, 2014, 05:41:27 AM »
That seems to have worked. Thanks, Steven!
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Offline essexboy

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Re: Bad Infection
« Reply #26 on: August 05, 2014, 03:30:25 PM »
Any further problems :)
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