shopper pro help

[REDACTED]

I downloaded a nintendo emulator (project 64) and a game (legend of zelda ocarina-something) and apparently missed a checkbox or something and picked up ytdownloader and shopper pro.  With MBAM/AdwCleaner/CCLeaner I seem to have eradicated ytdownloader but I have not been able to get rid of shopper pro.  Every once in a while, even if I'm not actively doing anything at all, avast complains:

http://www.avast.com/en-us/lp-fr-virus-alert?p_ext=&utm_campaign=Virus_alert&utm_source=prg_fav_90_1&utm_medium=prg_systray&utm_content=.%2Ffa%2Fen-us%2Fvirus-alert-default&p_vir=RmlsZVJlcE1ldGFnZW4gW0RSUF0&p_prc=C:\Users\hank\AppData\Local\Installer\Installshopperpro_12232\DC1C95.tmp&p_obj=aHR0cDovL3MzLmFtYXpvbmF3cy5jb20vc2hvcHBlci1wcm8vU2hvcHBlclByb0pTSU5KRnVsbC5leGU&p_var=.%2Ffa%2Fen-us%2Fvirus-alert-default&p_elm=7&p_lex=17&p_lid=en-us&p_lng=en&p_lqa=0&p_lqe=0&p_lst=1&p_lsu=24&p_pro=0&p_bld=empty&p_vep=9&p_ves=0&p_vbd=2021&p_hid=ba466c25-49a6-4fb8-bfe1-67ef84f95777&p_ram=8086&p_cpu=7.6

I am attaching the logs requested in the sticky.  Appreciate any help you can give me to get rid of this. 

[REDACTED]

Here's the AdwCleaner report:

# AdwCleaner v3.310 - Report created 21/09/2014 at 22:44:00
# Updated 12/09/2014 by Xplode
# Operating System : Windows 7 Ultimate Service Pack 1 (64 bits)
# Username : hank - HANK-PC
# Running from : E:\Downloads\AdwCleaner.exe
# Option : Scan

***** [ Services ] *****


***** [ Files / Folders ] *****


***** [ Scheduled Tasks ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****


***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17280


-\\ Google Chrome v37.0.2062.120

[ File : C:\Users\hank\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [7157 octets] - [21/09/2014 21:11:49]
AdwCleaner[R1].txt - [901 octets] - [21/09/2014 21:32:35]
AdwCleaner[R2].txt - [1019 octets] - [21/09/2014 21:36:28]
AdwCleaner[R3].txt - [1080 octets] - [21/09/2014 21:50:02]
AdwCleaner[R4].txt - [882 octets] - [21/09/2014 22:44:00]
AdwCleaner[S0].txt - [7293 octets] - [21/09/2014 21:12:24]
AdwCleaner[S1].txt - [961 octets] - [21/09/2014 21:34:42]
AdwCleaner[S2].txt - [1142 octets] - [21/09/2014 21:50:39]

########## EOF - C:\AdwCleaner\AdwCleaner[R4].txt - [1120 octets] ##########

[essexboy]

This should remove the remnants

CAUTION :  This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:
 

Toolbar: HKLM - No Name - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} -  No File
Toolbar: HKLM - No Name - {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} -  No File
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
2014-09-21 15:21 - 2014-09-21 15:21 - 00004322 _____ () C:\Windows\System32\Tasks\Installer_shopperpro
2014-09-21 15:21 - 2014-09-21 15:21 - 00004290 _____ () C:\Windows\System32\Tasks\Installer_sm
2014-09-21 15:21 - 2014-09-21 15:21 - 00003568 _____ () C:\Windows\System32\Tasks\YTDownloaderUpd
2014-09-21 15:21 - 2014-09-21 15:21 - 00001953 _____ () C:\Users\hank\Desktop\YTDownloader.lnk
2014-09-21 15:42 - 2014-09-21 22:24 - 00001332 _____ () C:\Windows\Tasks\RGFSL.job
2014-09-21 15:42 - 2014-09-21 15:42 - 00004354 _____ () C:\Windows\System32\Tasks\RGFSL
2014-09-21 15:41 - 2014-09-21 22:24 - 00001332 _____ () C:\Windows\Tasks\XLYOD.job
2014-09-21 15:41 - 2014-09-21 15:41 - 00004354 _____ () C:\Windows\System32\Tasks\XLYOD
2014-09-01 04:18 - 2014-09-01 04:18 - 00002086 _____ () C:\Users\hank\AppData\Roaming\RGFSL
2014-09-01 04:18 - 2014-09-01 04:18 - 00001248 _____ () C:\Users\hank\AppData\Roaming\XLYOD
2014-08-23 10:38 - 2014-09-14 19:09 - 00000000 ____D () C:\Users\hank\AppData\Roaming\MusicBee
2014-08-23 10:38 - 2014-08-23 10:38 - 00000000 ____D () C:\Users\hank\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\MusicBee
2014-08-23 10:38 - 2014-08-23 10:38 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\MusicBee
Task: {265C48CB-C82C-4BA6-9DDE-DCB396C3AF1B} - \7f53b4ac-ff88-469a-bce5-17dcd24fec69-5 No Task File <==== ATTENTION
Task: {2F348210-8BAD-4B1D-9C0F-295184A31713} - \7f53b4ac-ff88-469a-bce5-17dcd24fec69-6 No Task File <==== ATTENTION
Task: {749B069E-3E99-4D42-AE3D-31362CBB4B87} - \7f53b4ac-ff88-469a-bce5-17dcd24fec69-3 No Task File <==== ATTENTION
Task: {7EAA2430-72D5-4A2F-AA87-6231F90CB4F2} - \Installer_iwebar No Task File <==== ATTENTION
Task: {80545D88-8DA9-4062-A160-F8CE0AE9458B} - \7f53b4ac-ff88-469a-bce5-17dcd24fec69-4 No Task File <==== ATTENTION
Task: {8D09B31B-743A-4EA0-B1DA-1CF23B3B0972} - System32\Tasks\XLYOD => C:\Users\hank\AppData\Roaming\XLYOD.exe
ask: {945CD6ED-C428-42C4-A387-B1354B37CB2B} - System32\Tasks\Installer_shopperpro => C:\Users\hank\AppData\Local\Installer\Installshopperpro_12232\DC1C95.tmp [2014-09-21] () <==== ATTENTION
Task: {99823461-E5C2-454B-A7D5-72F7C1409B17} - System32\Tasks\Amazon Music Helper => C:\Users\hank\AppData\Local\Amazon Cloud Player\Amazon Music Helper.exe [2013-12-12] ()
Task: {9AFB3EC4-B657-4D9F-A887-0A50F0D91639} - \7f53b4ac-ff88-469a-bce5-17dcd24fec69-5_user No Task File <==== ATTENTION
Task: {BBE86948-5943-43FC-B517-D13C83211EB5} - System32\Tasks\Installer_sm => C:\Users\hank\AppData\Local\Installer\Installsm_20926\DC1C95.tmp [2014-09-21] () <==== ATTENTION
Task: {D696DC39-C785-4000-BC5A-E58FAA5FCA53} - System32\Tasks\RGFSL => C:\Users\hank\AppData\Roaming\RGFSL.exe
Task: {E580C3F5-1BFA-4768-9C20-0088C9D2F9E7} - \7f53b4ac-ff88-469a-bce5-17dcd24fec69-11 No Task File <==== ATTENTION
Task: {E7BEE07F-8DD1-4AD8-8949-2084B067A379} - \7f53b4ac-ff88-469a-bce5-17dcd24fec69-1 No Task File <==== ATTENTION
Task: {EAAF786B-EF58-4492-A431-366CB132EE1D} - \7f53b4ac-ff88-469a-bce5-17dcd24fec69-7 No Task File <==== ATTENTION
Task: {F335663F-BD9C-40D2-83FA-344F57606D3B} - System32\Tasks\YTDownloaderUpd => C:\Program Files (x86)\YTDownloader\updater.exe <==== ATTENTION
Task: {F8ED872B-D253-4B55-BFC6-3BE291133F5F} - \7f53b4ac-ff88-469a-bce5-17dcd24fec69-2 No Task File <==== ATTENTION
Task: C:\Windows\Tasks\RGFSL.job => C:\Users\hank\AppData\Roaming\RGFSL.exe
Task: C:\Windows\Tasks\XLYOD.job => C:\Users\hank\AppData\Roaming\XLYOD.exe
EmptyTemp:
CMD: bitsadmin /reset /allusers

 
Save this as fixlist.txt, in the same location as FRST.exe
Run FRST and press Fix
On completion a log will be generated please post that

[REDACTED]

Thank you I will try this when I get home tonight.  Is there anything I should backup prior to running this?

[Pondus]

Is there anything I should backup prior to running this?

nope, he is removing crap   

[REDACTED]

Ok, just asking because I see references to legit things in there like Music Bee and Amazon Cloud Player (though I don't even use that one).  Also, is that a typo I see where it starts with "ask" instead of "Task" - looks like it could be a copy/paste error? 

Code: [Select]

Task: {8D09B31B-743A-4EA0-B1DA-1CF23B3B0972} - System32\Tasks\XLYOD => C:\Users\hank\AppData\Roaming\XLYOD.exe
ask: {945CD6ED-C428-42C4-A387-B1354B37CB2B} - System32\Tasks\Installer_shopperpro => C:\Users\hank\AppData\Local\Installer\Installshopperpro_12232\DC1C95.tmp [2014-09-21] () <==== ATTENTION
Task: {99823461-E5C2-454B-A7D5-72F7C1409B17} - System32\Tasks\Amazon Music Helper => C:\Users\hank\AppData\Local\Amazon Cloud Player\Amazon Music Helper.exe [2013-12-12] ()


[essexboy]

Yep add a T in front of that (FRST will ignore it otherwise)

Music bee and amazon cloud player are ad supported

[REDACTED]

Hi!  I ran as instructed and have attached the resulting log file.  It's been a couple minutes since the reboot and no alerts from avast so far - will post back if anything comes up.  /crosses fingers

[essexboy]

Let me know when you are happy and I will tidy up

[REDACTED]

Hey it appears to be fixed, I was on my PC for a while last night and never got any more Avast notifications which were previously occurring every 10 minutes or so.  Not sure what you mean by "tidy up" is  that something that involves actions for me to take?  Thanks so much for your help.

[essexboy]

In that case methinks I will send you on your merry way

Subject to no further problems   

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:


Download and run Delfix




: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article

I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

CryptoPrevent install this programme to lock down and prevent crypto ransome ware



Malwarebytes.

Update and run weekly to keep your system clean


It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide  Best security practices Keep safe  :wave: