Author Topic: The Avast causes a problem on FM15  (Read 6419 times)

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The Avast causes a problem on FM15
« on: November 10, 2014, 08:46:46 AM »
I have this problem with the FM15:
1. I launch the FM15 in my PC.
2. The game begins with a black screen and a popup from Steam at the bottom right corner of the screen (The images of the sponsors at the beginning of the game does not appear because the screen is black), the popup of Steam never disappears (the popup of Steam disappear only when the FM15 goes normally to the main menu of the game - see step 3).
3. Then goes normally to the main menu of the game.

Please see my thread in SI forum.
The SI says that Avast is causing this problem in the game (Football Manager 2015) (Please see the video on YouTube to see the problem in video).

Offline Asyn

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Re: The Avast causes a problem on FM15
« Reply #1 on: November 10, 2014, 08:48:43 AM »
- Which Avast..? (Free/Pro/IS/Premier)
- Which version..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: The Avast causes a problem on FM15
« Reply #2 on: November 10, 2014, 08:51:41 AM »
- Which Avast..? (Free/Pro/IS/Premier)
- Which version..?
Avast Free Antivirus version 2015.10.0.2206

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Re: The Avast causes a problem on FM15
« Reply #3 on: November 10, 2014, 08:52:51 AM »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: The Avast causes a problem on FM15
« Reply #4 on: November 10, 2014, 09:09:13 AM »
Update to the latest version: https://forum.avast.com/index.php?topic=159528.0
I updated to version: 2015.10.0.2208, but the problem still exists.

My OS is: Windows 7 Ultimate 64-bit.

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Re: The Avast causes a problem on FM15
« Reply #5 on: November 10, 2014, 09:10:57 AM »
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: The Avast causes a problem on FM15
« Reply #6 on: November 10, 2014, 09:42:47 AM »
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
Answer to the first question: No, I have only Avast Free Antivirus.
Answer to the second question: A few days ago I did format my computer to see if this solves the problem (unfortunately the problem was still there) and the Avast was the first and only Antivirus I installed to my pc.

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Re: The Avast causes a problem on FM15
« Reply #7 on: November 10, 2014, 09:50:01 AM »
Do you get any warning message from Avast. If so, post a screenshot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: The Avast causes a problem on FM15
« Reply #8 on: November 10, 2014, 09:55:04 AM »
Do you get any warning message from Avast. If so, post a screenshot.
No, the Avast tells me "You are protected"

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Re: The Avast causes a problem on FM15
« Reply #9 on: November 10, 2014, 09:56:38 AM »
See if that helps...

1. Download Avast Free Antivirus: http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe
2. Follow instructions: http://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: The Avast causes a problem on FM15
« Reply #10 on: November 10, 2014, 10:12:30 AM »
See if that helps...

1. Download Avast Free Antivirus: http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe
2. Follow instructions: http://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
I did all this, but unfortunately the problem still exist.

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Re: The Avast causes a problem on FM15
« Reply #11 on: November 10, 2014, 10:13:46 AM »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: The Avast causes a problem on FM15
« Reply #12 on: November 10, 2014, 10:18:33 AM »

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Re: The Avast causes a problem on FM15
« Reply #13 on: November 10, 2014, 10:19:23 AM »
Click on the link and follow the instructions.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0