Author Topic: Corrupted/low-res safezone icon in Win8.1 (but not Vista or 7)  (Read 2489 times)

0 Members and 1 Guest are viewing this topic.

Offline leftisthominid

  • Sr. Member
  • ****
  • Posts: 211
Corrupted/low-res safezone icon in Win8.1 (but not Vista or 7)
« on: November 11, 2014, 01:52:58 AM »
I am having a weird issue with avast! on my Win8.1 machine (but not on 7 or Vista machines).

The Safe Zone icon is coming out low-resolution/corrupted-ish. Also, for some reason, avast! was using this icon as its taskbar icon... I uninstalled a couple times now it seems to show the proper task bar icon, but the Safe Zone icon is still corrupted. Does anyone know what is going on here

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31072
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: Corrupted/low-res safezone icon in Win8.1 (but not Vista or 7)
« Reply #1 on: November 11, 2014, 02:47:52 AM »
What exact version of avast?

Offline leftisthominid

  • Sr. Member
  • ****
  • Posts: 211
Re: Corrupted/low-res safezone icon in Win8.1 (but not Vista or 7)
« Reply #2 on: November 11, 2014, 03:00:17 AM »
The latest version 2015.10.0.2208.

I completely uninstalled and reinstalled avast! a couple times today. For whatever reason before today, it was showing the safe zone icon instead of the avast! a icon. Now all is well in the task bar icon category, but the desktop icon is always low-res
« Last Edit: November 11, 2014, 03:03:11 AM by leftisthominid »

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31072
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: Corrupted/low-res safezone icon in Win8.1 (but not Vista or 7)
« Reply #3 on: November 11, 2014, 03:10:04 AM »
Did you use the removal tool when removing avast?
If not, give it a try.

Also use the search option on this webboard.
I recall seeing this problem before.
Don't know if they found a solution or not.

Offline leftisthominid

  • Sr. Member
  • ****
  • Posts: 211
Re: Corrupted/low-res safezone icon in Win8.1 (but not Vista or 7)
« Reply #4 on: November 11, 2014, 03:13:58 AM »
Did you use the removal tool when removing avast?
If not, give it a try.

Also use the search option on this webboard.
I recall seeing this problem before.
Don't know if they found a solution or not.

-I used control panel to uninstall
-Restarted
-Opened the uninstall utility which restarted into safezone, ran and restarted into regular mode
-Reinstalled, saw the problem
-Tried to repair and restart, no luck
-I used control panel to re-uninstall
-Restarted
-Opened the uninstall utility which restarted into safezone, ran and restarted into regular mode
-Rereinstalled, saw the problem
-Tried to repair and restart, no luck
-Dealt with it

My WinVista and Win7 computers did not have either of the safezone icon problems.
I did a search. I saw other safezone problems, but not this one.
« Last Edit: November 11, 2014, 03:16:05 AM by leftisthominid »

Offline leftisthominid

  • Sr. Member
  • ****
  • Posts: 211
Re: Corrupted/low-res safezone icon in Win8.1 (but not Vista or 7)
« Reply #5 on: November 11, 2014, 03:46:17 AM »
Actually Win7 has the same low-res issue