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Author Topic: continuous warning about malware  (Read 13775 times)

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Re: continuous warning about malware
« Reply #15 on: January 19, 2015, 06:39:22 PM »
Ok, thanks Pondus, for getting me started. This all rather stressful...
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Offline essexboy

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Re: continuous warning about malware
« Reply #16 on: January 19, 2015, 07:31:46 PM »
Could you uninstall the following programmes first :
WinZipper
YAC(Yet Another Cleaner!)

CAUTION :  This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:
 
Quote
CreateRestorePoint:
CHR HomePage: Default -> hxxp://www.delta-homes.com/?type=hp&ts=1419841496&from=wpm12262&uid=SAMSUNGXMZMTD128HAFV-000_S15MNEAD703423
R2 iSafeService; C:\Program Files (x86)\Elex-tech\YAC\iSafeSvc.exe [120128 2015-01-15] (Elex do Brasil Participações Ltda)
R1 iSafeKrnl; C:\Program Files (x86)\Elex-tech\YAC\iSafeKrnl.sys [249000 2015-01-15] (Elex do Brasil Participações Ltda)
S3 iSafeKrnlBoot; C:\Windows\System32\DRIVERS\iSafeKrnlBoot.sys [45224 2015-01-15] (Elex do Brasil Participações Ltda)
R1 iSafeKrnlKit; C:\Program Files (x86)\Elex-tech\YAC\iSafeKrnlKit.sys [99496 2015-01-15] (Elex do Brasil Participações Ltda)
R1 iSafeKrnlMon; C:\Program Files (x86)\Elex-tech\YAC\iSafeKrnlMon.sys [42152 2015-01-15] (Elex do Brasil Participações Ltda)
R1 iSafeKrnlR3; C:\Program Files (x86)\Elex-tech\YAC\iSafeKrnlR3.sys [93352 2015-01-15] (Elex do Brasil Participações Ltda)
R1 iSafeNetFilter; C:\Windows\System32\DRIVERS\iSafeNetFilter.sys [52392 2015-01-03] (Elex do Brasil Participações Ltda)
2015-01-15 12:12 - 2015-01-15 12:12 - 00000000 ____D () C:\Users\klaartjepeters\AppData\Roaming\Elex-tech
2015-01-15 12:12 - 2015-01-15 12:12 - 00000000 ____D () C:\Program Files (x86)\Elex-tech
2015-01-15 12:12 - 2015-01-15 07:51 - 00045224 _____ (Elex do Brasil Participações Ltda) C:\windows\system32\Drivers\iSafeKrnlBoot.sys
2015-01-15 12:12 - 2015-01-03 09:57 - 00052392 _____ (Elex do Brasil Participações Ltda) C:\windows\system32\Drivers\iSafeNetFilter.sys
2015-01-15 12:11 - 2015-01-15 12:11 - 00000000 ____D () C:\Users\klaartjepeters\AppData\Local\Temp{145E8D1A-1B99-45E8-80D8-852CB6F73BF2}
2014-12-29 09:25 - 2015-01-19 17:08 - 00000000 ____D () C:\Program Files (x86)\WinZipper
2014-12-29 09:25 - 2015-01-14 12:54 - 00000000 ____D () C:\Users\klaartjepeters\AppData\Roaming\WinZipper
2014-12-29 09:25 - 2014-12-29 09:25 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\WinZipper
C:\ProgramData\MakeMarkerFile.exe
C:\Users\EasySurvey
EmptyTemp:
CMD: bitsadmin /reset /allusers

 
Save this as fixlist.txt, in the same location as FRST.exe

Run FRST and press Fix
On completion a log will be generated please post that

THEN

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
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Re: continuous warning about malware
« Reply #17 on: January 19, 2015, 08:04:12 PM »
I am grateful for your help Essexboy!
I attached the fix-log,
and will now do the clean-up thing
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Re: continuous warning about malware
« Reply #18 on: January 19, 2015, 08:27:19 PM »
And the AdwCleaner logfiles, I found 2 different ones (see attached)

Could you one more time let me know what to do next?

thnx,
Klaartje
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Offline essexboy

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Re: continuous warning about malware
« Reply #19 on: January 19, 2015, 08:46:48 PM »
Have the alerts now ceased ?
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Re: continuous warning about malware
« Reply #20 on: January 19, 2015, 09:15:44 PM »
yes, it seems that they have stopped. It was a rather irregular attack, so I am not 100% sure yet.

I'll report later tonight, or tomorrow morning.

Can you, or somebody else, then maybe tell me what structural lessons to learn from this?
Do I have the right protection? Should I install unchecky, and other software?

I am really thankful for your the time and effort you made!
best,
Klaartje
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Offline essexboy

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Re: continuous warning about malware
« Reply #21 on: January 19, 2015, 09:18:01 PM »
Did you intentionally install YAC and Winzipper ?
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Re: continuous warning about malware
« Reply #22 on: January 19, 2015, 09:31:10 PM »
Winzipper yes, and YAC I tried to get rid of something that I can't remember anymore. Was that unwise?
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Offline essexboy

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Re: continuous warning about malware
« Reply #23 on: January 19, 2015, 10:12:13 PM »
Winzipper has a built in element that tracks your movement as does YAC

Subject to no further problems   :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Remove tools

Download and run Delfix




Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

CryptoPrevent install this programme to lock down and prevent crypto ransome ware



Malwarebytes.

Update and run weekly to keep your system clean

Unchecky

Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme  ;)

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide  Best security practices Keep safe  :wave:
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Re: continuous warning about malware
« Reply #24 on: January 19, 2015, 10:20:34 PM »
Wow, what a service!
Thanks for the help and the patience, these things make us simple users very, very nervous, and guidance is really valuable then.

And YESSSS, a clean log: I didn't know you could be this happy about things you never thought about before  :)

I will check things tomorrow morning, and then do the cleaning up and installing new stuff. I need some sleep first, pffff....

Klaartje
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Offline essexboy

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Re: continuous warning about malware
« Reply #25 on: January 19, 2015, 10:28:06 PM »
Sleep tight :)
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Re: continuous warning about malware
« Reply #26 on: January 20, 2015, 11:17:55 AM »
no more warnings and pop-ups last night and this morning, so problem solved, I'm very relieved.
Chapeau to Essexboy and the other helpers!
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Offline HonzaZ

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Re: continuous warning about malware
« Reply #27 on: January 20, 2015, 01:02:48 PM »
Just to follow up - the domain virus-analytics.com was unblocked yesterday 9pm CET, around the time you stopped having the symptoms. That does not mean, though, that your PC is now cleaner than before, thanks to all those pros here ;-)!
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