Author Topic: Adware found msg but can't get rid of it  (Read 4813 times)

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GG0003

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Adware found msg but can't get rid of it
« on: October 03, 2005, 06:22:17 PM »
I apologize in advance if I'm not posting this correctly. First time here and seeking help.
I've ran the scan a few times since I got avast last week and  I keep getting the same message. I'll post the windows so there is no mistake on my part.
I try to send it to chest and then the 2nd window pops up each time and when I click on Delete all it goes away but then in the report it says there was an error. Then it appears again on the new scan. Anythig you can help me with.
Also, in the report u'll see several files that can't be scan, anything I should do about it, especially the 2nd to last and the last one (in the operation column it says: Error occured during file deletion)
Thank you in advance
GG

attaching 3 imges below:

GG0003

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Re: Adware found msg but can't get rid of it
« Reply #1 on: October 03, 2005, 06:22:45 PM »
this is #3

Offline Lisandro

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Re: Adware found msg but can't get rid of it
« Reply #2 on: October 03, 2005, 08:58:07 PM »
The problem seems to be the ? caracther in the file name.
Other similar thread is here http://forum.avast.com/index.php?topic=16685.0

To delete the file see http://forum.avast.com/index.php?topic=16728.msg141962#msg141962
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Offline igor

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Re: Adware found msg but can't get rid of it
« Reply #3 on: October 04, 2005, 06:12:43 PM »
Or, schedule a boot-time scan, targetting the C:\Windows\System32 folder.

GG0003

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Re: Adware found msg but can't get rid of it
« Reply #4 on: October 05, 2005, 03:20:45 AM »
Thank you but the problem has been resolved
 :)

Offline Lisandro

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Re: Adware found msg but can't get rid of it
« Reply #5 on: October 05, 2005, 03:48:00 AM »
Thank you but the problem has been resolved
Please, post what did you do and which solve the problem... so the other users could learn, future refence will be possible and we will know if the help given here was good  8)
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