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Author Topic: Update problem  (Read 3883 times)

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GillouX

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Update problem
« on: October 15, 2005, 10:03:12 AM »
Hello, I'm french, so sorry for my english


I have a problem when avast try to update his database virus of the application herself

I have the following error when I try to update manually



and this error when the update is automatic

my key is temporarily "disabled"

can you help me

Thx
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Offline Eddy

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Re: Update problem
« Reply #1 on: October 15, 2005, 10:27:54 AM »
Are you using the home or the pro version?
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GillouX

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Re: Update problem
« Reply #2 on: October 15, 2005, 10:36:12 AM »
the home version
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Offline Eddy

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Re: Update problem
« Reply #3 on: October 15, 2005, 10:42:29 AM »
Obtain a new key from Avast's website and enter it.
This should solve it.
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GillouX

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Re: Update problem
« Reply #4 on: October 15, 2005, 10:45:00 AM »
I have already do that in fact
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Offline Eddy

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Re: Update problem
« Reply #5 on: October 15, 2005, 10:49:20 AM »
Check the time and date on your system. Are they still correct?
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GillouX

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Re: Update problem
« Reply #6 on: October 15, 2005, 10:54:16 AM »
yes, it's the good time
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Offline Eddy

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Re: Update problem
« Reply #7 on: October 15, 2005, 11:02:34 AM »
Ok, try this:

1) Uninstall Avast
2) Run the avast uninstall utillity from the website
3) Reboot
4) Install Avast again

Does this solved it?
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GillouX

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Re: Update problem
« Reply #8 on: October 15, 2005, 06:24:39 PM »
ok, it works

thx you very much
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