Author Topic: AVAST Premier blocks my printer spooler ...  (Read 4078 times)

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AVAST Premier blocks my printer spooler ...
« on: April 17, 2015, 12:25:47 PM »
Hello,

After the AVAST Premier installation on a Windows 8.1, impossible to print or to add a printer: my printer spooler can not start. I uninstall AVAST Premier, and now it works fine ...

I was able to reproduce the same behavior on another desktop PC (Windows 7 SP1) where we were not able to print, after installing the AVAST free edition ...

I've two HP Printers.

Thanks for your help.


Offline bob3160

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Re: AVAST Premier blocks my printer spooler ...
« Reply #1 on: April 17, 2015, 10:43:50 PM »
Welcome to the forum. :)
Sounds like the Firewall module in Premire.
Check and make sure the printer spooler has proper permission.
To test this, deactivate the firewall module and see if your print spooler now works.
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Offline DavidR

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Re: AVAST Premier blocks my printer spooler ...
« Reply #2 on: April 18, 2015, 01:44:06 AM »
Not being an avast firewall user, I can't speak from personal experience, but isn't there a file and printer sharing or network option in the firewall settings.
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Offline essexboy

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Re: AVAST Premier blocks my printer spooler ...
« Reply #3 on: April 18, 2015, 12:02:35 PM »
Try this
Place a tick in ICS and private boxes



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Re: AVAST Premier blocks my printer spooler ...
« Reply #4 on: April 18, 2015, 12:27:40 PM »
Not being an avast firewall user, I can't speak from personal experience, but isn't there a file and printer sharing or network option in the firewall settings.

Yes, you can find it by clicking on "System rules..." in the picture Essexboy posted above.

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Offline DavidR

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Re: AVAST Premier blocks my printer spooler ...
« Reply #5 on: April 18, 2015, 03:05:22 PM »
Not being an avast firewall user, I can't speak from personal experience, but isn't there a file and printer sharing or network option in the firewall settings.

Yes, you can find it by clicking on "System rules..." in the picture Essexboy posted above.

Greetz, Red.

Yes, got that, I knew there was something in the settings, but not using the avast firewall I didn't know the correct term used in the settings.

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