Author Topic: Recurring Issue  (Read 1083 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
Recurring Issue
« on: June 25, 2015, 12:22:38 PM »
Hello again,
I asked for help I think about a week back with my pc. After the cleaning everything was alright for a few days but now its gotten worse than ever, it is basically inoperable outside of safe mode with everything freezing up, avast again not loading, security options failing to load, etc, etc.I am asking for help again if it would be possible because I have absolutely no idea of what to do.
I've scanned with Farbar again, but I'm worried that the results won't show malware since I am in safe mode.
Thanks,
Dave

Offline magna86

  • Anti Malware Fighter
  • Avast Evangelist
  • Massive Poster
  • ***
  • Posts: 4235
    • Ambulanta MyCity Forum - ASAP Member
Re: Recurring Issue
« Reply #1 on: June 25, 2015, 12:40:03 PM »
Hello David661,

Posted logs shows no active malware. I also don't see anything that may couse such behavior.

Quote
I've scanned with Farbar again, but I'm worried that the results won't show malware since I am in safe mode.
Running mode (normal or safe mode, safe mode with network...etc) is irrelevant to FRST. If malware is there or some unknown malware behavior, FRST will show this in generated logs.

But I see this one Faulty Device Manager Devices;

Name: Security Processor Loader Driver
Description: Security Processor Loader Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: spldr
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.


info:
http://www.systemlookup.com/Drivers/4872-spldr_sys.html

You might wanna check the device manager for missing or broken drivers.

Plus, I see lot's of broken services which isn't good. The issue is not malware related. My suggestion is to preform the repair of Windows. You may wanna try SFC tool, see info for that as well;

https://support.microsoft.com/en-us/kb/929833
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
« Last Edit: June 25, 2015, 12:43:09 PM by magna86 »

REDACTED

  • Guest
Re: Recurring Issue
« Reply #2 on: June 25, 2015, 01:06:36 PM »
Well at least it isn't malware then. Thanks for the info and the links, Ill definitely work through them. Sorry to waste your time with this issue.
Thanks,
David