First, move FRST64.exe from the Downloads folder to your desktop.
To do this, open File Explorer and navigate to C:\Users\fbo\Downloads and right click on FRST64.exe. Select CUT from the menu.
Go to your desktop and right click on a blank spot on it. Select PASTE from the menu. FRST64.exe should now be on your desktop.
Second. download the attached
Fixlist.txt file and save it to the desktop (where FRST64.exe is).
NOTE. It's important that both files,
FRST64 and
fixlist.txt are in the same location or the fix will not work.
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating systemRun
FRST64 by right clicking on the FRST64.exe file, selecting "Run as Administrator..". The User Account Control may open up; if it does, select Yes to continue to let FRST open and load.
The tool will check for an updated version of itself every time it loads; please allow it to do this and the program will either inform you it is downloading an updated copy (and to wait until it is safe to continue) or show that it is ready to use (meaning there is no update found) and you can continue on. Press the
Fix button just once and wait. The tool will create a restore point, process the script and ask for a restart of your system.
Note: Just click the Fix button; the other settings do not matter on a script run process.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post the log in your next reply.
ThirdAdwCleaner by XplodeDownload AdwCleaner from
here or from
here. Save the file to the desktop.
NOTE: If you are using IE 8 or above you may get a warning that stops the program from downloading. Just click on the warning and allow the download to complete.
Close all open windows and browsers.- Vista/7/8 users: Right click the AdwCleaner icon on the desktop, click Run as administrator and accept the UAC prompt to run AdwCleaner.
You will see the following console:
- Click the Scan button and wait for the scan to finish.
- After the Scan has finished the window may or may not show what it found and above, in the progress bar, you will see: Waiting for action. Please uncheck elements you don't want to remove.
- Click the Clean button.
- Everything checked will be deleted.
- When the program has finished cleaning a report appears.
- Once done it will ask to reboot, allow this
- On reboot a log will be produced please copy / paste that in your next reply. This report is also saved to C:\AdwCleaner\AdwCleaner[S0].txt