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2BrightSparks - SyncBackFree, Pro and all other versions - False Positive?
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Topic: 2BrightSparks - SyncBackFree, Pro and all other versions - False Positive? (Read 2369 times)
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2BrightSparks - SyncBackFree, Pro and all other versions - False Positive?
«
on:
September 17, 2015, 09:11:47 AM »
Others are reporting 2BrightSparks - SyncBack (all editions) as a false positive, but it took me a while to find anything on Google Search today, so I will repeat problem description;
Everything was working OK for me until today (16-Sep-2015 11:00 PM approx) when Avast (free edition) - virus definitions version 150916-2 (program version 10.3.2225) reported 2BrightSparks\SyncBackupFree was a trojan and moved C:\Program Files (x86)\2BrightSparks\SyncBackFree\SynBackFree.exe to Quarantine (Virus Chest) and then recommended a boot time scan. The boot time scan then reported C:\Program Files (x86)\2BrightSparks\SyncBackFree\RemBlankPwd.exe as a virus and also removed this file to Quarantine (Virus Chest).
Avast (free edition) reports both these files as being infected with Win32:Banker-MCG [Trj].
Solutions:
http://support.2brightsparks.com/knowledgebase/articles/735102-avast-wrongly-detects-win32-banker-mgc-trj
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DJBone
Avast Evangelist
Starting Graphoman
Posts: 6366
Re: 2BrightSparks - SyncBackFree, Pro and all other versions - False Positive?
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Reply #1 on:
September 17, 2015, 01:19:31 PM »
Hello and welcome to the Forum!
The problem seems to be solved.
DJBone
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Win10 x64, APS (always latest version)
Avast Mobile Security (always latest version)
jefferson sant
Starting Graphoman
Posts: 6669
volunteer
Re: 2BrightSparks - SyncBackFree, Pro and all other versions - False Positive?
«
Reply #2 on:
September 17, 2015, 01:23:25 PM »
You can restore all files in the to their place of origin
Restoring files from the Virus Chest
https://www.avast.com/faq.php?article=AVKB21#idt_05
if not left any files then you need to reinstall same
«
Last Edit: September 17, 2015, 01:31:12 PM by jefferson sant
»
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Problem Solved
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Reply #3 on:
September 17, 2015, 08:52:32 PM »
It would appear that Avast Virus Definitions 17-Sep-2015 Version 150917-3 no longer reports a Win32:Banker-MCG [Trj] in 2BrightSparks\SyncBackupFree and I have been able to reinstall the program and operate as normal.
Thank you
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2BrightSparks - SyncBackFree, Pro and all other versions - False Positive?