Author Topic: Avast Online Security has been disabled by firefox  (Read 1954 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
Avast Online Security has been disabled by firefox
« on: May 17, 2017, 03:36:18 AM »
I just got this message:

avast online security could not be verified for use in firefox and has been disabled

and it has indeed been disabled with no option to re-enable it.  apparently the addon has not been approved by firefox until avast gets it verified.  will this happen be happening soon?  all the green check marks on my searches are gone and I am concerned about not being protected.

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 89701
  • No support PMs thanks
Re: Avast Online Security has been disabled by firefox
« Reply #1 on: May 17, 2017, 09:41:36 AM »
Two things that you don't mention, this makes it hard for anyone to comment.
What is the firefox version number you are using and what is the avast version that you are using ?

As far as protection goes, the main on-line protection comes from the Web Shield, and not the AS add-on.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD - 27" external monitor 1440p 2560x1440 resolution - avast! free  24.9.6130 (build 24.9.9452.762) UI 1.0.818/ Firefox, uBlock Origin Lite, uMatrix/ MailWasher Pro/ Avast! Mobile Security

REDACTED

  • Guest
Re: Avast Online Security has been disabled by firefox
« Reply #2 on: May 17, 2017, 12:20:49 PM »
I guess the whole thing is moot as I got an update for it this morning that fixed it.  YAY!!!

But your point is taken, and I should know better as well, and I will be sure to provide the proper information next time I need to post anything.  Also thanks for the info about web shield and AS, that also helped to ease my mind.

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 89701
  • No support PMs thanks
Re: Avast Online Security has been disabled by firefox
« Reply #3 on: May 17, 2017, 02:50:16 PM »
You're welcome.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD - 27" external monitor 1440p 2560x1440 resolution - avast! free  24.9.6130 (build 24.9.9452.762) UI 1.0.818/ Firefox, uBlock Origin Lite, uMatrix/ MailWasher Pro/ Avast! Mobile Security