I have just installed Premium Cleanup on my Windows 10 laptop. I ran thenprogram and it identified several registry errors which could cause the laptop to run slowly. I allowed the program to fix everything, which it did successfully.
However, shortly after, I was unable to open any of the MS Office programs (Outlook & Word), so I restarted the laptop. After entering my password, the screen went blank and hung. After an hour I forced a shutdown and restarted and the screen went into a Recovery page saying Windows did not shut down correctly. I have done the obvious recover options and also starting from a Recovery point, but it has not fixed the problem, when I allow it to try opening Windows 10.
Can anyone advise what I can do to solve this please. thanks