Author Topic: Avast Blocking Website - Help?  (Read 1095 times)

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Offline beyondjupiter

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Avast Blocking Website - Help?
« on: July 18, 2020, 02:23:34 AM »
Hello! I will try and make this as to the point as possible. Earlier this month, Avast started flagging our website wxw.crystalvaults.com - we ran several scans and found that it was flagging a javascript file. We corrected the issue, all scans from multiple websites are clean. However, Avast has still blocked our website. I've submitted the false-positive form well over a week ago and have yet to hear back from them. Is there anything else that I can do to speed up this process?

Here is an image of what's being shown by Avast:



Thank you for your help.

Offline Asyn

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Offline polonus

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Re: Avast Blocking Website - Help?
« Reply #2 on: July 18, 2020, 11:00:50 AM »
Hi beyondjupiter,

You are running a High Risk website: https://www.magereport.com/scan/?s=https://www.crystalvaults.com/
See all the various checks there in that report.

Some recommendations here: 667 hints in all: https://webhint.io/scanner/3336e935-ad41-46cb-b859-a952bcd83da7

Wait for a final verdict from an avast team member as they are the only ones to come and unblock,

polonus (3rd party cold recon website security-analyst and website error-hunter)
Cybersecurity is more of an attitude than anything else. Avast Evangelists.

Use NoScript, a limited user account and a virtual machine and be safe(r)!