- What Operating System are you using ?
- What avast! version and VPS file (virus database) number, e.g. 0630-2 (see about avast!) ?
- What is the infected file name, where was it found e.g. (C:\windows\system32\infected-file-name.xxx) ?
Check the avast Log Viewer (right click the avast icon), Warning section, which should contain details about the detections.
Why was it not possible to put it in the chest (what eror messages, etc.) ?