« previous next »
Pages: [1]   Go Down

Author Topic: Newest version: memory scan error  (Read 3784 times)

0 Members and 1 Guest are viewing this topic.

solcroft

  • Guest
Newest version: memory scan error
« on: April 16, 2007, 12:06:50 AM »
To keep things brief, avast! produces the error message shown in the attached screenshot whenever I launch it.

I'm running avast! under WinXP Home SP2, with no other applications other than SandboxIE running in the background. Reinstalling + repairing the installation + etc. does not make the problem go away.

Anyone else experiencing anything like this?
Logged

Offline jadinolf

  • Avast Evangelist
  • Advanced Poster
  • ***
  • Posts: 1090
Re: Newest version: memory scan error
« Reply #1 on: April 16, 2007, 12:47:23 AM »
Quote from: solcroft on April 16, 2007, 12:06:50 AM
To keep things brief, avast! produces the error message shown in the attached screenshot whenever I launch it.

I'm running avast! under WinXP Home SP2, with no other applications other than SandboxIE running in the background. Reinstalling + repairing the installation + etc. does not make the problem go away.

Anyone else experiencing anything like this?
No problem here and I have the latest version on 4 computers. :(
Logged
printed on 100% recycled bytes

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67183
Re: Newest version: memory scan error
« Reply #2 on: April 16, 2007, 01:04:43 AM »
If you run ashsimp2.exe from the avast folder, will the interface open?
And if you run ashsimpl.exe?
Logged
The best things in life are free.

solcroft

  • Guest
Re: Newest version: memory scan error
« Reply #3 on: April 16, 2007, 07:16:34 AM »
Quote from: Tech on April 16, 2007, 01:04:43 AM
If you run ashsimp2.exe from the avast folder, will the interface open?
And if you run ashsimpl.exe?
Hi Tech,

The interface WILL open after the error in the memory scan, after you click OK. Running those two files launches the interface with no problems either.
Logged

solcroft

  • Guest
Re: Newest version: memory scan error
« Reply #4 on: April 16, 2007, 07:45:19 AM »
I've apparently pinpointed the error's cause to a conflict with SandboxIE v2.85, specifically the sandbox control file (control.exe). avast! displays the error message only if the control.exe process is resident in memory; strangely enough, the main sandbox service (sbiesvc.exe) doesn't cause any problems.

I'll be posting this on the SandboxIE forums as well, and in the meantime hopefully Alwil and Ronen can get in touch with each other to see what's causing the conflict and hopefully fix it.
Logged

Offline Vlk

  • Avast CEO
  • Serious Graphoman
  • *
  • Posts: 11652
  • Please don't send me IM's. Email only. Thx.
    • ALWIL Software
Re: Newest version: memory scan error
« Reply #5 on: April 16, 2007, 08:20:40 AM »
solcroft, are you saying that this only happens with the most recent version of avast (4.7.981)? Frankly, I don't think there have been any changes regarding memory scanning in this build...

Thanks
Vlk
Logged
If at first you don't succeed, then skydiving's not for you.

solcroft

  • Guest
Re: Newest version: memory scan error
« Reply #6 on: April 16, 2007, 08:29:36 AM »
Quote from: Vlk on April 16, 2007, 08:20:40 AM
solcroft, are you saying that this only happens with the most recent version of avast (4.7.981)? Frankly, I don't think there have been any changes regarding memory scanning in this build...

Thanks
Vlk
As far as I've been able to observe, yes. I've been able to use avast! along with SandboxIE with no noticeable problems until I upgraded avast! to the new version yesterday.
Logged
Pages: [1]   Go Up
« previous next »