Unable to scan-Vista

[stenli]

Hi ther.I instalt a week ago avast on my vista laptop.I ran a full scan of local drives and after 20mins of running it come up 'unable to scan'.I know that some files cannot be scanned,but in my case all of the files showed 'unable to scan'.I uninstalled and dawnloaded avast again,the same thing happend!ps.i' n a novice,so please as simple as possible,thanks!

[Lisandro]

By examining 1) the reason given by avast! for not being able to scan the files, 2) the location of the files, you can get an idea of what program they relate to. You may need to expand the column headings to see all the text.

Files that can't be scanned are just that, not an indication they are suspicious/infected, just unable to be scanned.

[stenli]

Hi again.I send you a picture to see what is.i thing that there i some kind of problem(all dow).With regards.

[Lisandro]

Vista uses circular links to %Program Files% and %Users% folders.
Avast is just reporting it. You can uncheck the options for reporting soft and hard errors on the avast settings.
It was a problem, already solved (http://forum.avast.com/index.php?topic=27330.msg223192#msg223192). Now, the only thing that rests is the reporting.