Email virus.

[REDACTED]

How do I scan my email for viruses.  I have an email that is reproducing emails and sending them to other computers.  Help

[oldman]

Hi welcome to the forum.

It's probably not an e-mail that's doing this, but rather something has turned your computer into a spambot.

Download and run these programs in the order posted.


Download ComboFix from Here or Here to your Desktop.

Double click combofix.exe and follow the prompts.

When finished, it shall produce a log for you. Post that log and a HiJackthis log in your next reply
Note: Do not mouseclick combofix's window while its running. That may cause it to stall.






You will also need hijackthis

Click here to download HJTsetup.exe

• Save HJTsetup.exe to your desktop.
• Doubleclick on the HJTsetup.exe icon on your desktop.
• By default it will install to C:\Program Files\Hijack This.
• Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
  
• Put a check by Create a desktop icon then click Next again.
  
• Continue to follow the rest of the prompts from there.
• At the final dialogue box click Finish and it will launch Hijack This.
  
• Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  
• Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
• Come back here to this thread and Paste the log in your next reply.
• DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
  

[Lisandro]

Are you using avast?
Internet Mail provider will scan OE and Thunderbird.
Oultlook is scanned by the plugin of the same name.
For 'old' received emails, run a full avast scanning, or run avast at boot time (schedule).

[REDACTED]

Yes, I'm a new customer using AVAST.  I'm wondering how do you select and email scan?

[Lisandro]

It will be better if you scan all your computer, including archive files.
The problem (infected files) aren't into the emails (messages) themselves.

I suggest also:

1. Disable System Restore and reenable it after step 3.
2. Clean your temporary files.
3. Schedule a boot time scanning with avast with archive scanning turned on.
4. Use AVG Antispyware; SUPERantispyware and/or Spyware Terminator to scan for spywares and trojans. If any infection is detected, better and safer is send the file to Quarantine than to simple delete than.
5. Test your machine with anti-rootkit applications. I suggest AVG or Trend Micro RootkitBuster.
6. Make a HijackThis log to post here or, better, submit the RunScanner log to to on-line analysis.
7. Immunize your system with SpywareBlaster or Windows Advanced Care.
8. Check if you have insecure applications with Secunia Software Inspector.

Be patient to get clean again...