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Topic: REFUNDS (Read 14000 times)
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Marie Annelie
Newbie
Posts: 3
Re: REFUNDS
«
Reply #30 on:
December 25, 2023, 04:00:09 AM »
Yes i did but heard nothing from them should i maybe try to request the refund again?
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DavidR
Avast Überevangelist
Certainly Bot
Posts: 89665
No support PMs thanks
Re: REFUNDS
«
Reply #31 on:
December 25, 2023, 04:15:29 AM »
Try this slightly different one.
- Refund request -
https://support.avast.com/en-ww/contact/sales_refund
If you haven't got the Order ID, etc enter 00000000 and give as much information that you can to help identify it.
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Marie Annelie
Newbie
Posts: 3
Re: REFUNDS
«
Reply #32 on:
December 27, 2023, 07:49:16 PM »
Thanks i got an email from them saying that my refund has been accepted and will happen in 5 to 7 days
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DavidR
Avast Überevangelist
Certainly Bot
Posts: 89665
No support PMs thanks
Re: REFUNDS
«
Reply #33 on:
December 27, 2023, 09:47:16 PM »
You're welcome.
Hopefully this won't take long, but be aware this estimated time frame is normally related to actual Working/Banking Days, so with this being a big holiday period it my be a little longer.
At least you know it is/has been actioned.
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