Author Topic: False Positive: Intelliremote  (Read 3970 times)

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Melloware

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False Positive: Intelliremote
« on: November 10, 2008, 11:53:54 PM »
I am the author of Intelliremote and Avast is reporting my software as a false postive and it's very frustrating because users are posting negative reviews of my software claiming Spyware.

You can see the Virus Total Database report here:

http://www.virustotal.com/analisis/c3045102e82dec7231e6201ba8496720

Thank you,

    Melloware
« Last Edit: November 11, 2008, 05:16:13 PM by Melloware »

Offline DavidR

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Re: False Positive: Intelliremote
« Reply #1 on: November 11, 2008, 01:20:33 AM »
Send the sample to virus@avast.com zipped and password protected with the password in email body, a link to this topic, the URL for the VT results page, might help and false positive in the subject.

I would have tried to download and forward it to avast but I'm on dial-up, sorry.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD - 27" external monitor 1440p 2560x1440 resolution - avast! free  24.9.6130 (build 24.9.9452.762) UI 1.0.818/ Firefox, uBlock Origin Lite, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Melloware

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Re: False Positive: Intelliremote
« Reply #2 on: November 11, 2008, 01:35:50 AM »
Send the sample to virus@avast.com zipped and password protected with the password in email body, a link to this topic, the URL for the VT results page, might help and false positive in the subject.

I would have tried to download and forward it to avast but I'm on dial-up, sorry.

Thanks David,

I sent them a note and the report and a link to download my software.  My email server doesn't allow attachments larger than 3MB so I just let them know where to get it.  Hopefully they will respond quickly because it's KILLING my business.

Offline DavidR

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Re: False Positive: Intelliremote
« Reply #3 on: November 11, 2008, 02:23:03 AM »
You're welcome.

They are usually quite quick to correct an FP when Identified.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD - 27" external monitor 1440p 2560x1440 resolution - avast! free  24.9.6130 (build 24.9.9452.762) UI 1.0.818/ Firefox, uBlock Origin Lite, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Melloware

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Re: False Positive: Intelliremote
« Reply #4 on: November 11, 2008, 02:47:56 PM »
OK I managed to email a password protected zip to virus@avast.com so hopefully they will resolve it today!

Offline DavidR

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Re: False Positive: Intelliremote
« Reply #5 on: November 11, 2008, 03:24:57 PM »
Hopefully so, they are usually quite quick.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD - 27" external monitor 1440p 2560x1440 resolution - avast! free  24.9.6130 (build 24.9.9452.762) UI 1.0.818/ Firefox, uBlock Origin Lite, uMatrix/ MailWasher Pro/ Avast! Mobile Security