OK, this is not mine, and can only relay what I know. A friend (out of town) downloaded Avast, but I think she forgot to uninstalled her old antivirus. So it froze up... finally got it to run in safe mode, and tried to uninstall both. The old one uninstalled, but Avast would not.
She ran an uninstaller to try that, and still would not... pc continues to freeze up.
Everytime she does anything with Avast, it freezes. She has Vista, which I don't think is a problem, but her computer is kinda useless at the moment.
She tried to reinstall it, and I think she did, but still after a few minutes, it locks up.
I'm thinking since there was another antivirus, it may have corrupted the download....maybe...
She really needs to remove it, but can't.
Any help... need more info?
Thanks..
OK, just remembered, I think it still freezes even without running Avast, maybe it's trying to update or something and makes it freeze.