cant update...dont know if its even running

[marci]

Hey, guys .... serious computer  dummie on  board
Was  having  problems  with  AVG ... so uninstalled it and  installed  Avast .... or  thought I  did...
It  ran  a  virus  scan  and  found  some  stuff..... but now Im  not  sure if  it is  working or  what.. Its  in the  Start  menu  (  windows XP ) but not in the  the little  tray  ( on the  right ) (  I  did  the rt  click  '  show  hidden icons'  thing and  still nothing ) ...
 If  I  click  the  AVast  link  in the  start  menu, I get the  pop up  that  has  the  update  option ...but when I  click  the update button,  nothing happens..
  Also,  I use Firefox and  keep  getting  crashes...
    Running  XP ...also have  Zone alarm...
  OH  yeah,  if I  click on  Avast in the  start  menu ,  i get the  popup  that  says its  testing the  operating menu  ...then  the  next  pop up  is  something  that  shows 5  things about  avast ( simple  user interface) ...\
 IM  totally  confused here...

[scythe944]

ts  in the  Start  menu  (  windows XP ) but not in the  the little  tray  ( on the  right )

Looks like there are remnants of AVG on your system still, and that's making avast not run properly.  Download AVG's removal tool from their site.
http://www.avg.com/download-tools
And run it.

Re-boot the computer, and see if Avast's Icon is running.

..then  the  next  pop up  is  something  that  shows 5  things about  avast ( simple  user interface) ...\
 IM  totally  confused here...

I don't get what you're saying here.  Is it bringing up the simple user interface, or just the readme file or something?

If it's not bringing up the interface, it probably still has to do with AVG still being on your pc, and will probably be fixed with my previous suggestion...

[marci]

HI scythe....
  Thanks!  Ill  try  running the  AVG uninstall  thing you  suggested...
   IM  not  sure what  the interface is... It  brings up a  screen  that  looks like  a  sort of   how to get  started   thing that  tells you  to run a  scan  and such ... then  a  rectangular  grey  window  opens up .. looks  kinda  like a  car stereo faceplate...has a  round button on the left  with  an  arrow  to start  scanning...and  in the  center ,  buttions  for things like  accessing the  virus chest,  setting the  sensitivity of the  scanner and  one for  updates...

[scythe944]

Ok, on the bottom of the window that tells you "how to get started", there's a checkbox that you can uncheck if you don't want it to show up every time.

The "car stereo" is avast's simple user interface.

[Marc57]

Hey marci, If you don't like the look of the Avast interface you can download skins from here:

http://www.avast.com/eng/skins.html