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Author Topic: Malware??  (Read 2641 times)

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erinG

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Malware??
« on: June 11, 2009, 10:46:45 PM »
I'm having a problem with my Avast Home Edition l... the last 2 days I get a black and red screen that tells me I have to pay $60.00 in order to browse... I can't go anywhere except hotmail... I tried to go to support and I get the same screen... I have received a "key" and uninstalled Avast, but I get the same screen.. and am unable to even go to the Avast website... PLEASE HELP...
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Offline Lisandro

  • Avast team
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Re: Malware??
« Reply #1 on: June 11, 2009, 10:49:50 PM »
You were running a rogue program...
Use MBAM (or SUPERantispyware or even Spyware Terminator) to scan for spywares and trojans. If any infection is detected, better and safer is send the file to Quarantine than to simple delete them.

After you're clean, download, install and register avast again...
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erinG

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Re: Malware??
« Reply #2 on: June 11, 2009, 11:00:50 PM »
Ok, got it... Thanks so much!!!!
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Offline Lisandro

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Re: Malware??
« Reply #3 on: June 11, 2009, 11:12:43 PM »
Quote from: erinG on June 11, 2009, 11:00:50 PM
Ok, got it... Thanks so much!!!!
Ok, you're welcome.
Please, post back the results ;)
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cinchez

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Re: Malware??
« Reply #4 on: June 12, 2009, 06:49:03 AM »
Good luck erinG^^(ering in our local language is a CAT^^)

-AnimeLover^^
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