I downloaded this utility and ran it on my non-admin location and after a number of files were scanned, each of them said: "file could not be scanned!" So I gave it up as not working properly. My admin site is not password protected and I only go there to install apps - do not really use it for internet. So as you can see, I can't log in and use password thru the Avast program as recommended. I don't know if my pc is infected - I have downloaded a program which supposedly has W32.Netsky.P@mm in it. I see topics that say this is harmless if all windows updates are installed which they are. Anyway, long story. Hope I can get some clarity through this forum. Thank you.