Need some help

[HIG Tech]

Client PC is getting failed update notices.  Cannot connect via the specified IP."Mirror server pseudo definition loaded as 'http://192.168.1.139:5033'."
I did not install on the client therefore have no idea where to change the ip address of the server it is looking for.  Running Avast 4 managed.  New to this software. Any help would be appreciated. Any more info you need I will gladly try to supply.

[jrehner]

I can't help but there is a post from a Nat 1 more recent than your post who also is running multiple computers and has an IP address problem also---In addition he already created a Ticket--2 days ago and I figure tech support will contact him tomorrow based upon my prior experience--so maybe u can get relevant info from him

[scythe944]

First off, you should be looking for the server that has the ADNM console installed.  That's the server the clients will be looking for when they go to update.

Secondly, the ADNM console has the tool to change IP address and ports for the clients.  When you change it there, you change it on all clients.

If you don't have the ADNM console installed anywhere, I suggest you do so.

Here's some more information:

http://www.avast.com/distributed-network-manager#tab4

Check out the ADNM's Admin guide.

[Asyn]

all allowed servers 4 updates can b found in the servers.def file.
asyn

[nat1]

Is this the same for avast 5 ?

[scythe944]

The "servers.def" file?  or ADNM?

[ronnijo]

THIS IS WHAT THE ERROR REPORT SAYS.  Program cannot use Chest client: (null)
--->Description: Virus chest server is not running. RPC communication failed.

[scythe944]

Why are you posting that in this thread ronnijo?  If you're having a problem, please post in a new thread.

[HIG Tech]

Thanks scythe944.  Looked on every server in the office server room and even client's servers in the SAN room. Caqnnot find where he put the ADNM console.  Both of the clients (Mine *working* Co-Worker *not*)  are pointed to different ip's.  My e-mails as to where the managment console is have not been answered.  From the link you gave me though if it fails at updating from the main server it looks for a mirror, if it fails at that it looks to the internet.  The PC has access to the internet.  Unless I'm missing something.  His firewall is set to allow avast to communicate.  Without access to the console though all of this is just educational XP for me. Thanks again for the link.

[PTRPRO]

Right click blue ball. Choose Program Settings>Update Connections>Proxy>Auto Detect.