Author Topic: new virus or ... > avast 4.8 cannot recognise >> C:\WINDOWS\system32\Hk_8392332  (Read 2939 times)

0 Members and 1 Guest are viewing this topic.

hossein_friends

  • Guest
hi

help me ... my email is : hossein_friends@yahoo.com

avast 4.8 cannot recognising >> C:\WINDOWS\system32\Hk_839233282\svchost.exe

this a virus or worm or trojan or...

but avast cannot recognising.... how can remove it


Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37699
Do you know there is a new avast 5 ?  http://www.avast.com/en-eu/security-software-home-office


Check your computer for Malware with

Malwarebytes Antimalware http://filehippo.com/download_malwarebytes_anti_malware/
after install click UPDATE and run quick scan, click on REMOVE SELECTED to quarantine anything found

SUPERAntiSpyware http://filehippo.com/download_superantispyware/
Are cookies really spyware and are they dangerous?
http://www.superantispyware.com/supportfaqdisplay.html?faq=26

If anything is found come back and post the scan logs here

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 89675
  • No support PMs thanks
First I suggest you remove your email address to avoid it getting harvested by a spambot trawling web sites for email addresses.

Send the sample to virus (at) avast (dot) com zipped and password protected with the password in email body, a link to this topic might help and undetected malware in the subject.
 
Or you can also add the file to the User Files (File, Add) section of the avast chest (if it isn't already in the chest) where it can do no harm and send it from there. A copy of the file/s will remain in the original location, so you will need to take further action and can remove/rename that.
 
Send it from the User Files section of the chest (select the file, right click, email to Alwil Software). It will be uploaded (not actually emailed) to avast when the next avast auto (or manual) update is done.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD - 27" external monitor 1440p 2560x1440 resolution - avast! free  24.9.6130 (build 24.9.9452.762) UI 1.0.818/ Firefox, uBlock Origin Lite, uMatrix/ MailWasher Pro/ Avast! Mobile Security