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Topic: real time shield (Read 4079 times)
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bedajo
Guest
real time shield
«
on:
May 01, 2010, 04:32:31 PM »
Hi, I' am unable to activate the real time shield. Hitting the different buttons doesn't help at all.
Did someone encountered the same prblem?
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Pondus
Probably Bot
Posts: 37700
Re: real time shield
«
Reply #1 on:
May 01, 2010, 04:48:56 PM »
have you tried avast repair and reboot ?
For a repair of avast. Windows, Add Remove programs, select 'avast! Anti-Virus,' click the Change/Remove button from the pop-up window, scroll down to Repair, click next and follow.
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DavidR
Avast Überevangelist
Certainly Bot
Posts: 89690
No support PMs thanks
Re: real time shield
«
Reply #2 on:
May 01, 2010, 05:25:54 PM »
Have (or did) you another Anti-Virus installed in this system, if so what was it and how did you get rid of it ?
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Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD - 27" external monitor 1440p 2560x1440 resolution - avast! free 24.9.6130 (build 24.9.9452.762) UI 1.0.818/ Firefox, uBlock Origin Lite, uMatrix/ MailWasher Pro/ Avast! Mobile Security
bedajo
Guest
Re: real time shield
«
Reply #3 on:
May 01, 2010, 05:37:56 PM »
Pondus; I've tried to repair but the problem still remains
DavidR ; the former antivirus was avast4.
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DavidR
Avast Überevangelist
Certainly Bot
Posts: 89690
No support PMs thanks
Re: real time shield
«
Reply #4 on:
May 01, 2010, 06:17:09 PM »
I suggest that you try a clean reinstall:
- Download the latest version of avast, 5.0.507 and save it to your HDD, somewhere you can find it again (if you didn't save your last download). Use that when you reinstall.
- Download the avast! Uninstall Utility, aswClear5.exe
find it here
and save it to your HDD (it has uninstall tools for both 4.8 and 5.0).
1. Now uninstall (using add remove programs, if you can't do that start from the next step), reboot.
2. run the avast! Uninstall Utility from safe mode, first for 4.8 and then for 5.0, once complete reboot into normal mode.
3. install the latest version, reboot.
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Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD - 27" external monitor 1440p 2560x1440 resolution - avast! free 24.9.6130 (build 24.9.9452.762) UI 1.0.818/ Firefox, uBlock Origin Lite, uMatrix/ MailWasher Pro/ Avast! Mobile Security
bedajo
Guest
Re: real time shield
«
Reply #5 on:
May 01, 2010, 06:23:25 PM »
Already did it, and now everything works fine.
Thanks.
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DavidR
Avast Überevangelist
Certainly Bot
Posts: 89690
No support PMs thanks
Re: real time shield
«
Reply #6 on:
May 01, 2010, 06:24:32 PM »
No problem, glad I could help.
Welcome to the forums.
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Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD - 27" external monitor 1440p 2560x1440 resolution - avast! free 24.9.6130 (build 24.9.9452.762) UI 1.0.818/ Firefox, uBlock Origin Lite, uMatrix/ MailWasher Pro/ Avast! Mobile Security
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