THIS IS WHAT I'VE DONE 4X IN THE PAST 4 DAYS...
JUST RECIEVED ATTACHMENT AGAIN
Hello,
Thank you for contacting our support center with your concerns.
Reinstall avast! completely again. New avast! version that should correct the problem has been released. It seems to be the easiest solution of the problem. Even if you did it before, do it again this way, using the uninstall utility, please:
1. Use our uninstall utility - download it from
http://various.abalin.net/aswClear_3.exe (this is more reliable than uninstalling through Add/Remove Programs) and save it to your desktop. Run the utility from the safe mode (restart your pc and begin repeatedly pressing the F8 key).
2. Clean your cookies and Internet temporary files. More information can be found here:
http://antivirus.about.com/od/securitytips/ht/iecache.htm3. Restart the computer.
Now download the latest version 5 of avast!
It can be downloaded from here:
http://files.avast.com/iavs5x/setup_ais_eng.exe (Internet Security)
Please save the installation file onto your hard drive.
4. Install avast!.
If you have Windows 7 or Vista, either reinstall avast! with UAC disabled (
http://windows.microsoft.com/en-US/windows-vista/Turn-User-Account-Control-on-or-off) or run the setup file as an administrator (right-click on the avast! setup file and from the Drop Down Menu select the "Run As Administrator" option).
After you have installed avast!, locate the license file and double click on it and your license will be automatically inserted into the program. Alternatively, you can insert the license file from the avast! user interface as follows:
1) Start avast! 5.0
2) Select "Maintenance" from the left menu
3) Choose "Subscription" from the sub-menu
4) Click "Insert license file" and browse the files on your computer to locate License.avastlic
If I can be of any further assistance, please do not hesitate to contact me again.
With Kind Regards,
Petr Bucek
Technical Support
AVAST Software a. s.
Budějovická 1518/13A
140 00 Prague, Czech Republic
www.avast.comTicket Details
===================
Ticket ID: YLA-509942
Department: [ENG] Technical support
Priority: Default
Status: On Hold