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Application considered like a "Win32:Malware-gen"
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Topic: Application considered like a "Win32:Malware-gen" (Read 2350 times)
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Slayercol
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Application considered like a "Win32:Malware-gen"
«
on:
October 04, 2010, 12:06:57 PM »
Hello,
We have in my company an application which is considered like a "Win32:Malware-gen". This application was safe until the update of 1st October.
I scanned the .exe with
www.virustotal.com
and only avast detect something. It's a very big problem because all the production of our customers is down.
I think it's a false positive detection, how can we fix this problem?
Thx.
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Pondus
Probably Bot
Posts: 37697
F-Secure user
Re: Application considered like a "Win32:Malware-gen"
«
Reply #1 on:
October 04, 2010, 12:45:38 PM »
send sample to virus@avast.com in a password protected zip.file with subject " False Positive " and write the password in the mail so they can open it
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Slayercol
Guest
Re: Application considered like a "Win32:Malware-gen"
«
Reply #2 on:
October 04, 2010, 01:43:16 PM »
Done thx a lot
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Application considered like a "Win32:Malware-gen"