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Author Topic: Avast Free-Mail Shield  (Read 3693 times)

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Ky10

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Avast Free-Mail Shield
« on: October 02, 2010, 03:47:13 PM »
Hi I am a new member and I have a problem with the Mail Shield in Avast I can not get it to (Turn On). I have uninstalled and installed again and I have run several scans all come up clean. Any help will be appreciated.

Ky10
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Offline Asyn

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    • >>> Avast Forum - Deutschsprachiger Bereich <<<
Re: Avast Free-Mail Shield
« Reply #1 on: October 02, 2010, 03:56:33 PM »
Quote from: Ky10 on October 02, 2010, 03:47:13 PM
Hi I am a new member and I have a problem with the Mail Shield in Avast I can not get it to (Turn On). I have uninstalled and installed again and I have run several scans all come up clean. Any help will be appreciated.

Ky10

Can you share more information with us..!!?
Which avast, which client, which system, etc...
asyn
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Ky10

  • Guest
Re: Avast Free-Mail Shield
« Reply #2 on: October 02, 2010, 04:01:41 PM »
Quote from: Asyn on October 02, 2010, 03:56:33 PM
Quote from: Ky10 on October 02, 2010, 03:47:13 PM
Hi I am a new member and I have a problem with the Mail Shield in Avast I can not get it to (Turn On). I have uninstalled and installed again and I have run several scans all come up clean. Any help will be appreciated.

Ky10

Can you share more information with us..!!?
Which avast, which client, which system, etc...
asyn

Sorry asyn My Avast is 5.0.677 XP SP3 and by client I hope you mean mail account??? if so it is Outlook Express.
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Offline Asyn

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Re: Avast Free-Mail Shield
« Reply #3 on: October 02, 2010, 04:04:38 PM »
Quote from: Ky10 on October 02, 2010, 04:01:41 PM
Sorry asyn My Avast is 5.0.677 XP SP3 and by client I hope you mean mail account??? if so it is Outlook Express.

Thanks. So, which error do you get..??
asyn
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Ky10

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Re: Avast Free-Mail Shield
« Reply #4 on: October 02, 2010, 04:16:45 PM »
Sorry your system is not fully protected
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Offline Pondus

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Re: Avast Free-Mail Shield
« Reply #5 on: October 02, 2010, 04:21:23 PM »
Not sure if it will make any difference from uninstall/reinstall, but you may try avast! repair and reboot

For a repair of avast. Windows, Add Remove programs, select 'avast! Anti-Virus,' click the Change/Remove button from the pop-up window, scroll down to Repair, click next and follow.


OBS: i guess you have already removed any previous installed AV and used a removal tool to clean out any leftovers
Removal tools can be found here http://uninstallers.blogspot.com/
« Last Edit: October 02, 2010, 04:30:00 PM by Pondus »
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Ky10

  • Guest
Re: Avast Free-Mail Shield
« Reply #6 on: October 02, 2010, 04:27:10 PM »
Yes Pondus, I used the add/remove program to remove Avast

I will try your suggestion and get back to you

Thanks
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Ky10

  • Guest
Re: Avast Free-Mail Shield
« Reply #7 on: October 02, 2010, 04:44:16 PM »
No Luck with the repair, system is still showing 'Not fully protected'
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