In the resident protection, I only have two installed providers. Internet Mail and Outlook/Exchange. Are the following supposed to be there also: Standard Shield, Script Blocking, Instant Messaging and P2P Shield? I see they are listed in the help menu in the resident protection providers. I'm sorry I am clueless and asking a lot of stupid questions , it's just that I have just never used avast before and I am accustomed to Norton doing everything for me. I heard from a lot of people that avast was better, so I wanted to give it a try. Thanks in advance...