avast update

[shirleyanne]

had a problem  update virus and engine defintions would not update from 101228-0 to 101228-1 it said it was updated, and then when i pressed OK it then said it was out of date with the numbers above being repeatd.
 i uninstalled avast and reinstalled after restart and everything went slow and would not respond, then eventually i updated the definitions, which took agaes and about 50 mbytes, and now it all seems to be working. can someone please point me in the direction of what went wrong? have scanned computer with both avast and mwarybytes both before and after and the only other difference is i installed chicken invaders 1 yestrday(glad im a veggy)
thanks in advance of a reply i can understand^=))

[Lisandro]

Please, upload (attach) the avast log: C:\Program Files\Alwil Software\Avast5\Setup\setup.log
(or the shorter C:\Users\All Users\Alwil Software\Avast5\log\Setup.log).

If the file is too big for the forum, post the last 400-500 lines of it.

[shirleyanne]

Software\Avast5\defs\10122801\db_java.dat
09:49:16 min/pkg  vps: going to extract C:\Program Files\Alwil Software\Avast5\defs\10122801\db_js.dat (2)
09:49:16 min/pkg  extracted file C:\Program Files\Alwil Software\Avast5\defs\10122801\db_js.dat
09:49:16 min/pkg  vps: going to extract C:\Program Files\Alwil Software\Avast5\defs\10122801\db_mx4.dat (2)
09:49:16 min/pkg  extracted file C:\Program Files\Alwil Software\Avast5\defs\10122801\db_mx4.dat
09:49:16 min/pkg  vps: going to extract C:\Program Files\Alwil Software\Avast5\defs\10122801\db_mx95.dat (2)
09:49:17 min/pkg  extracted file C:\Program Files\Alwil Software\Avast5\defs\10122801\db_mx95.dat
09:49:17 min/pkg  vps: going to extract C:\Program Files\Alwil Software\Avast5\defs\10122801\db_o7.dat (2)
09:49:17 min/pkg  extracted file C:\Program Files\Alwil Software\Avast5\defs\10122801\db_o7.dat
09:49:17 min/pkg  vps: going to extract C:\Program Files\Alwil Software\Avast5\defs\10122801\db_ob.dat (2)
09:49:17 min/pkg  extracted file C:\Program Files\Alwil Software\Avast5\defs\10122801\db_ob.dat
09:49:17 min/pkg  vps: going to extract C:\Program Files\Alwil Software\Avast5\defs\10122801\db_pe2.dat (2)
09:49:25 min/pkg  extracted file C:\Program Files\Alwil Software\Avast5\defs\10122801\db_pe2.dat
09:49:25 min/pkg  vps: going to extract C:\Program Files\Alwil Software\Avast5\defs\10122801\db_swf.dat (2)
09:49:25 min/pkg  extracted file C:\Program Files\Alwil Software\Avast5\defs\10122801\db_swf.dat
09:49:25 min/pkg  vps: going to extract C:\Program Files\Alwil Software\Avast5\defs\10122801\db_tx.dat (2)
09:49:26 min/pkg  extracted file C:\Program Files\Alwil Software\Avast5\defs\10122801\db_tx.dat
09:49:26 min/pkg  vps: going to extract C:\Program Files\Alwil Software\Avast5\defs\10122801\db_u.dat (2)
09:49:26 min/pkg  extracted file C:\Program Files\Alwil Software\Avast5\defs\10122801\db_u.dat
09:49:26 min/pkg  vps: going to extract C:\Program Files\Alwil Software\Avast5\defs\10122801\db_w6.dat (2)
09:49:26 min/pkg  extracted file C:\Program Files\Alwil Software\Avast5\defs\10122801\db_w6.dat
09:49:26 min/pkg  vps: going to extract C:\Program Files\Alwil Software\Avast5\defs\10122801\db_wh.dat (2)
09:49:26 min/pkg  extracted file C:\Program Files\Alwil Software\Avast5\defs\10122801\db_wh.dat
09:49:26 min/pkg  vps: going to extract C:\Program Files\Alwil Software\Avast5\defs\10122801\algo.dll (4)
09:49:26 min/pkg  extracted file C:\Program Files\Alwil Software\Avast5\defs\10122801\algo.dll
09:49:26 min/pkg  vps: going to extract C:\Program Files\Alwil Software\Avast5\defs\10122801\def.ini (2)
09:49:26 min/pkg  extracted file C:\Program Files\Alwil Software\Avast5\defs\10122801\def.ini
09:49:26 min/pkg  vps: going to extract C:\Program Files\Alwil Software\Avast5\defs\10122801\certs.map (2)
09:49:26 min/pkg  extracted file C:\Program Files\Alwil Software\Avast5\defs\10122801\certs.map
09:49:26 min/pkg  vps: going to extract C:\Program Files\Alwil Software\Avast5\defs\10122801\db_java.map (20000)
09:49:26 min/pkg  extracted file C:\Program Files\Alwil Software\Avast5\defs\10122801\db_java.map
09:49:26 min/pkg  vps: going to extract C:\Program Files\Alwil Software\Avast5\defs\10122801\db_js.map (20000)
09:49:26 min/pkg  extracted file C:\Program Files\Alwil Software\Avast5\defs\10122801\db_js.map
09:49:26 min/pkg  vps: going to extract C:\Program Files\Alwil Software\Avast5\defs\10122801\db_mx4.map (20000)
09:49:26 min/pkg  extracted file C:\Program Files\Alwil Software\Avast5\defs\10122801\db_mx4.map
09:49:26 min/pkg  vps: going to extract C:\Program Files\Alwil Software\Avast5\defs\10122801\db_mx95.map (20000)
09:49:26 min/pkg  extracted file C:\Program Files\Alwil Software\Avast5\defs\10122801\db_mx95.map
09:49:26 min/pkg  vps: going to extract C:\Program Files\Alwil Software\Avast5\defs\10122801\db_o7.map (20000)
09:49:26 min/pkg  extracted file C:\Program Files\Alwil Software\Avast5\defs\10122801\db_o7.map
09:49:26 min/pkg  vps: going to extract C:\Program Files\Alwil Software\Avast5\defs\10122801\db_swf.map (20000)
09:49:26 min/pkg  extracted file C:\Program Files\Alwil Software\Avast5\defs\10122801\db_swf.map
09:49:26 min/pkg  vps: going to extract C:\Program Files\Alwil Software\Avast5\defs\10122801\db_w6.map (20000)
09:49:26 min/pkg  extracted file C:\Program Files\Alwil Software\Avast5\defs\10122801\db_w6.map
09:49:26 min/pkg  vps: going to extract C:\Program Files\Alwil Software\Avast5\defs\10122801\db_xtn.map (20000)
09:49:26 min/pkg  extracted file C:\Program Files\Alwil Software\Avast5\defs\10122801\db_xtn.map
09:49:26 min/pkg  vps: going to extract C:\Program Files\Alwil Software\Avast5\defs\10122801\list_i.txt (2)
09:49:26 min/pkg  extracted file C:\Program Files\Alwil Software\Avast5\defs\10122801\list_i.txt
09:49:26 min/pkg  vps: preparePool C:\Program Files\Alwil Software\Avast5\defs\10122801\l_idx.map, ok
09:49:27 min/pkg  vps: preparePool C:\Program Files\Alwil Software\Avast5\defs\10122801\s_idx.map, ok
09:49:27 min/pkg  vps: preparePool C:\Program Files\Alwil Software\Avast5\defs\10122801\sl_idx.map, ok
09:49:33 min/pkg  vps: Create file C:\Program Files\Alwil Software\Avast5\defs\10122801\lshe3.map, ok
09:49:33 min/pkg  vps: Create file C:\Program Files\Alwil Software\Avast5\defs\10122801\acshort.map, ok
09:49:33 min/pkg  vps: event Global\vpsNew.sig set
09:49:45 nrm/pkg  Transferred: files 0, bytes 0, time 0 ms
09:49:45 nrm/pkg  Retries: total 0, files 0, servers 0
09:49:45 vrb/fil  NeedReboot=false
09:49:45 min/gen  Return code: 0x20000000 [Something done]
09:49:45 min/gen  Stopped: 29.12.2010, 09:49:45


09:50:06 min/gen  Started: 29.12.2010, 09:50:06
09:50:06 min/gen  Running setup_ais-2a5 (677)
09:50:06 nrm/sys  Operating system: WindowsXP ver 5.1, build 2600, sp 1.0 [Service Pack 1]
09:50:06 nrm/sys  Memory: 56% load. Phys:226692/523704K free, Page:1020824/1280440K free, Virt:2071004/2097024K free
09:50:06 vrb/sys  Computer WinName: ME-21BD91B21647
09:50:06 min/sys  Windows Net User: SYSTEM
09:50:06 min/gen  Cmdline: /downloadpkgs /noreboot /updatevps /silent /session "1"  
09:50:06 vrb/gen  DldSrc set to inet
09:50:06 vrb/gen  Operation set to INST_OP_UPDATE_GET_PACKAGES
09:50:06 min/gen  Old version: 2a5 (677)
09:50:06 vrb/reg  Deleted registry: Software\Alwil Software\Avast\5.0\UpdateReady
09:50:06 nrm/sys  Using temp: C:\WINDOWS\TEMP\_asw_aisI.tm~a03600 (26022M free)
09:50:06 nrm/gen  SGW32AIS::CheckIfInstalled set m_bAlreadyInstalled to 1
09:50:06 nrm/int  SYNCER: Agent=Syncer/5.00 (ais-677;p)
09:50:06 vrb/sys  Computer DnsName: me-21bd91b21647
09:50:06 vrb/sys  Computer Ip Addr: 192.168.59.103
09:50:06 nrm/sys  Installed in: C:\Program Files\Alwil Software\Avast5 (26022M free)
09:50:06 nrm/int  SYNCER: Type: use IE settings
09:50:06 nrm/int  SYNCER: Auth: another authentication, use WinInet
09:50:06 vrb/pkg  Part prg_ais-2a5 is installed
09:50:07 vrb/pkg  Part vps_win32-10122801 is installed
09:50:07 vrb/pkg  Part setup_ais-2a5 is installed
09:50:07 vrb/pkg  Part jrog-a7 is installed
09:50:07 vrb/pkg  Part jrog2-ee is installed
09:50:07 vrb/gen  LoadState: Edition=1
09:50:07 min/gen  Old version: 2a5 (677)
09:50:07 vrb/fil  skipped CPackageEngine_File::SetExistingFilesBitmap
09:50:07 min/gen  GUID: 5609f26b-1e4a-41a1-9150-3da6f0e0b5e1
09:50:07 nrm/gen  Server definition(s) loaded for 'main': 361 (maintenance:0)
09:50:07 nrm/gen  SelectCurrent: selected server 'Download773 AVAST5 Server' from 'main'
09:50:07 nrm/int  SYNCER: Type: use IE settings
09:50:07 nrm/int  SYNCER: Auth: another authentication, use WinInet
09:50:07 nrm/int  SYNCER: Agent=Syncer/5.00 (ais-677;p)
09:50:16 nrm/int  Used server: http://download773.avast.com/iavs5x
09:50:16 min/fil  GetFileWithRetry: servers.def.vpx downloaded .
09:50:16 nrm/gen  Server definition(s) loaded for 'main': 401 (maintenance:0)
09:50:16 nrm/gen  SelectCurrent: selected server 'Download672 AVAST5 Server' from 'main'
09:50:16 nrm/int  SYNCER: Type: use IE settings
09:50:16 nrm/int  SYNCER: Auth: another authentication, use WinInet
09:50:19 nrm/int  Used server: http://74.52.200.66/iavs5x
09:50:19 min/fil  GetFileWithRetry: prod-ais.vpx downloaded .
09:50:19 min/fil  prod-ais.vpx not changed, 1293553045
09:50:19 min/pkg  LoadProductVpu: C:\Program Files\Alwil Software\Avast5\Setup\prod-ais.vpx
09:50:19 vrb/pkg  LoadPartInfo: jrog = jrog-a7 returned 00000000
09:50:19 vrb/pkg  LoadPartInfo: jrog2 = jrog2-ee returned 00000000
09:50:19 vrb/pkg  LoadPartInfo: program = prg_ais-2a5 returned 00000000
09:50:19 vrb/pkg  LoadPartInfo: setup = setup_ais-2a5 returned 00000000
09:50:19 vrb/pkg  LoadPartInfo: vps = vps_win32-10122801 returned 00000000
09:50:19 min/pkg  LoadProductVpu: C:\Program Files\Alwil Software\Avast5\Setup\prod-ais.vpx ended with 00000000
09:50:46 min/int  submit has nothing to send
09:50:46 nrm/pkg  Submit: files 0, bytes 0, time 0 ms
09:50:46 nrm/pkg  Submit success: files 0, bytes 0, time 0 ms
09:50:46 nrm/pkg  Transferred: files 2, bytes 5577, time 11147 ms
09:50:46 nrm/pkg  Retries: total 0, files 0, servers 2
09:50:46 vrb/fil  NeedReboot=false
09:50:46 min/gen  Return code: 0x20000001 [Nothing done]
09:50:46 min/gen  Stopped: 29.12.2010, 09:50:46

[shirleyanne]

11:09:14 min/gen  Started: 29.12.2010, 11:09:14
11:09:14 min/gen  Running setup_ais-2a5 (677)
11:09:14 nrm/sys  Operating system: WindowsXP ver 5.1, build 2600, sp 1.0 [Service Pack 1]
11:09:14 nrm/sys  Memory: 44% load. Phys:293188/523704K free, Page:1103268/1280440K free, Virt:2071004/2097024K free
11:09:14 vrb/sys  Computer WinName: ME-21BD91B21647
11:09:14 min/sys  Windows Net User: SYSTEM
11:09:14 min/gen  Cmdline: /downloadpkgs /noreboot /updatevps /verysilent /session "0"   /limitcpu 
11:09:14 vrb/gen  DldSrc set to inet
11:09:14 vrb/gen  Operation set to INST_OP_UPDATE_GET_PACKAGES
11:09:14 min/gen  Old version: 2a5 (677)
11:09:15 vrb/reg  Deleted registry: Software\Alwil Software\Avast\5.0\UpdateReady
11:09:15 nrm/sys  Using temp: C:\WINDOWS\TEMP\_asw_aisI.tm~a03860 (25911M free)
11:09:15 nrm/gen  SGW32AIS::CheckIfInstalled set m_bAlreadyInstalled to 1
11:09:15 nrm/int  SYNCER: Agent=Syncer/5.00 (ais-677;p)
11:09:15 vrb/sys  Computer DnsName: me-21bd91b21647
11:09:15 vrb/sys  Computer Ip Addr: 192.168.59.103
11:09:15 nrm/sys  Installed in: C:\Program Files\Alwil Software\Avast5 (25911M free)
11:09:15 nrm/int  SYNCER: Type: use IE settings
11:09:15 nrm/int  SYNCER: Auth: another authentication, use WinInet
11:09:15 vrb/pkg  Part prg_ais-2a5 is installed
11:09:15 vrb/pkg  Part vps_win32-10122801 is installed
11:09:15 vrb/pkg  Part setup_ais-2a5 is installed
11:09:15 vrb/pkg  Part jrog-a7 is installed
11:09:15 vrb/pkg  Part jrog2-ee is installed
11:09:15 vrb/gen  LoadState: Edition=1
11:09:15 min/gen  Old version: 2a5 (677)
11:09:15 vrb/fil  skipped CPackageEngine_File::SetExistingFilesBitmap
11:09:15 min/gen  GUID: 5609f26b-1e4a-41a1-9150-3da6f0e0b5e1
11:09:15 nrm/gen  Server definition(s) loaded for 'main': 376 (maintenance:0)
11:09:15 nrm/gen  SelectCurrent: selected server 'Limelight 002 AVAST5 Server' from 'main'
11:09:15 nrm/int  SYNCER: Type: use IE settings
11:09:15 nrm/int  SYNCER: Auth: another authentication, use WinInet
11:09:15 nrm/int  SYNCER: Agent=Syncer/5.00 (ais-677;p)
11:09:22 nrm/int  Used server: http://ll002.avast.com/iavs5x
11:09:22 min/fil  GetFileWithRetry: servers.def.vpx downloaded .
11:09:22 min/fil  servers.def.vpx not changed, 1293615196
11:09:22 nrm/gen  Server definition(s) loaded for 'main': 376 (maintenance:0)
11:09:22 nrm/gen  SelectCurrent: selected server 'Download750 AVAST5 Server' from 'main'
11:09:22 nrm/int  SYNCER: Type: use IE settings
11:09:22 nrm/int  SYNCER: Auth: another authentication, use WinInet
11:09:27 nrm/int  Used server: http://download750.avast.com/iavs5x
11:09:27 min/fil  GetFileWithRetry: prod-ais.vpx downloaded .
11:09:27 min/fil  prod-ais.vpx not changed, 1293553045
11:09:27 min/pkg  LoadProductVpu: C:\Program Files\Alwil Software\Avast5\Setup\prod-ais.vpx
11:09:27 vrb/pkg  LoadPartInfo: jrog = jrog-a7 returned 00000000
11:09:27 vrb/pkg  LoadPartInfo: jrog2 = jrog2-ee returned 00000000
11:09:27 vrb/pkg  LoadPartInfo: program = prg_ais-2a5 returned 00000000
11:09:27 vrb/pkg  LoadPartInfo: setup = setup_ais-2a5 returned 00000000
11:09:27 vrb/pkg  LoadPartInfo: vps = vps_win32-10122801 returned 00000000
11:09:27 min/pkg  LoadProductVpu: C:\Program Files\Alwil Software\Avast5\Setup\prod-ais.vpx ended with 00000000
11:09:45 min/int  submit has nothing to send
11:09:45 nrm/pkg  Submit: files 0, bytes 0, time 0 ms
11:09:45 nrm/pkg  Submit success: files 0, bytes 0, time 0 ms
11:09:45 nrm/pkg  Transferred: files 2, bytes 0, time 11437 ms
11:09:45 nrm/pkg  Retries: total 0, files 0, servers 2
11:09:45 vrb/fil  NeedReboot=false
11:09:45 min/gen  Return code: 0x20000001 [Nothing done]
11:09:45 min/gen  Stopped: 29.12.2010, 11:09:45

[Asyn]

First of all you should update your XP to SP3...!!
Plus all important updates since the release of SP3...!!!
Trying to protect an outdated OS (with many holes) doesn't make sense...
asyn

[shirleyanne]

 we have been using sp1 for many years, have security installed that lets nothing in/out that is different from my wife's sp3, it feels good to have the freedom of no windows updates that would fill my meagre 40 gig laptop with useless updates and downloads,the issue i post is not a sp1 issue as the log shows so to tell me i should update holds no ground in this case. i understand the holes and patches and security issues and on and on, however, i happen to like the set up i have got,which includes firewalls peerblocks and of course avast when this laptop dies, 20 years from now, i'm going linux, or whatever the equivalent will be. thanks for the input all the same

[Asyn]

thanks for the input all the same

No problem. Anyway, it's up to you...
asyn

[Lisandro]

shirleyanne, I did not find anything wrong in your logs (apparently).