Author Topic: Same Boat BSOD  (Read 2013 times)

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ronaldaustin

  • Guest
Same Boat BSOD
« on: April 15, 2011, 10:56:57 PM »
Good Afternoon, I have a client that we had switched over to 6 pro on 9 laptops, I now have 4 BSOD often, running the Microsoft debugger and it points to Avast.  4 out of 9 is not a good percentage at all, let me say even 1 is not acceptable.

All laptops are running XP PRO, we have not had any issues with Trend or AVG.  I see from other posts that this seems to be a common issue.  Please let me know what I need to send and what you are going to do to resolve this QUICKLY. 


Offline igor

  • Avast team
  • Serious Graphoman
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  • Posts: 11863
    • AVAST Software
Re: Same Boat BSOD
« Reply #1 on: April 15, 2011, 11:07:09 PM »
Please upload the corresponding minidump / dump files to ftp://ftp.avast.com/incoming
(preferably packed into an archive with your nick in the archive's name, for example)

ronaldaustin

  • Guest
Re: Same Boat BSOD
« Reply #2 on: April 18, 2011, 01:13:11 PM »
Ok file was up loaded, "ronaldaustin.zip"