Author Topic: Can't connect to internet after quarantining with MBAM  (Read 2398 times)

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Sea_of_Cortez

  • Guest
Can't connect to internet after quarantining with MBAM
« on: June 21, 2011, 09:14:21 PM »
OK, having just recently (with forum help - thanks to essexboy  :)) cleaned up my main PC I thought I'd check out another of my machines. I haven't used this machine (a Dell Dimension 5150, Windows XP SP2) for any serious work in a while, and its only current function is to act as the connection point for my router (Sky Netgear). I attempted to update the machine's Avast license, which had just expired, but found that I could not connect (I also can't get on the Avast website or forum from that machine). When I did a MBAM scan it found 40 items, but on quarantining them I found I could no longer connect to the internet at all (my other computers are unaffected).

Here is the MBAM Quick Scan log:

Code: [Select]
Malwarebytes' Anti-Malware 1.51.0.1200
www.malwarebytes.org

Database version: 6705

Windows 5.1.2600 Service Pack 2
Internet Explorer 7.0.5346.5

21/06/2011 18:20:22
mbam-log-2011-06-21 (18-20-22).txt

Scan type: Quick scan
Objects scanned: 178748
Time elapsed: 51 minute(s), 12 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 19
Registry Values Infected: 0
Registry Data Items Infected: 10
Folders Infected: 2
Files Infected: 9

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\AppID\{127DF9B4-D75D-44A6-AF78-8C3A8CEB03DB} (Adware.WhenU) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{4D25F926-B9FE-4682-BF72-8AB8210D6D75} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{A9AAE1AB-9688-42C5-86F5-C12F6B9015AD} (Adware.WhenU) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{DF901432-1B9F-4F5B-9E56-301C553F9095} (Adware.WhenU) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{43382522-A846-46F4-AC57-1F71AE6E1086} (Adware.WhenU) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ACM.ACMFactory.1 (Adware.WhenU) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ACM.ACMFactory (Adware.WhenU) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{E856B973-45FD-4559-8F82-EAB539144667} (Adware.Gdown) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{DF058C45-CD18-453e-8745-5A77F60722AB} (Adware.Gdown) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{B5A33C35-7298-4D15-8753-A2E851E2EAB3} (Adware.Gdown) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\GTDOWNDE.GTAutoFixDLCtrl.1 (Adware.Gdown) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\GTDOWNDE.GTAutoFixDLCtrl (Adware.Gdown) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\MyWaySearchAssistantDE.Auxiliary (Adware.MyWaySearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\MyWaySearchAssistantDE.Auxiliary.1 (Adware.MyWaySearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\WUSN.1 (Adware.WhenU) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\ACM.DLL (Adware.WhenU) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\WhenUSave (Adware.WhenU) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSSMGR (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SaveNow (Adware.WhenU) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Bad: (85.255.115.36) Good: () -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Bad: (85.255.112.132) Good: () -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{2810EB22-763D-4D0C-9450-64BBD1758685}\DhcpNameServer (Trojan.DNSChanger) -> Bad: (85.255.115.36,85.255.112.132) Good: () -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{28CADAA1-7656-44ED-8F2A-929890F916EE}\NameServer (Trojan.DNSChanger) -> Bad: (85.255.115.36,85.255.112.132) Good: () -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{28CADAA1-7656-44ED-8F2A-929890F916EE}\DhcpNameServer (Trojan.DNSChanger) -> Bad: (85.255.115.36,85.255.112.132) Good: () -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{483891FD-2711-460A-95A6-1CB900F62714}\NameServer (Trojan.DNSChanger) -> Bad: (85.255.115.36,85.255.112.132) Good: () -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{483891FD-2711-460A-95A6-1CB900F62714}\DhcpNameServer (Trojan.DNSChanger) -> Bad: (85.255.115.36,85.255.112.132) Good: () -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{A0F30003-1275-436D-854A-20A0F03D3478}\NameServer (Trojan.DNSChanger) -> Bad: (85.255.115.36,85.255.112.132) Good: () -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{F84EAB08-51AD-4372-9ED3-688F2F999D50}\NameServer (Trojan.DNSChanger) -> Bad: (85.255.115.36,85.255.112.132) Good: () -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{F84EAB08-51AD-4372-9ED3-688F2F999D50}\DhcpNameServer (Trojan.DNSChanger) -> Bad: (85.255.115.36,85.255.112.132) Good: () -> Quarantined and deleted successfully.

Folders Infected:
c:\program files\Save (Adware.WhenU) -> Quarantined and deleted successfully.
c:\documents and settings\Eddie\start menu\Programs\WhenU (Adware.WhenU) -> Quarantined and deleted successfully.

Files Infected:
c:\WINDOWS\system32\gtdownde_87.ocx (Adware.Gdown) -> Quarantined and deleted successfully.
c:\documents and settings\internet\local settings\Temp\D.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
c:\program files\Save\ffext.mod (Adware.WhenU) -> Quarantined and deleted successfully.
c:\program files\Save\save.htm (Adware.WhenU) -> Quarantined and deleted successfully.
c:\documents and settings\Eddie\start menu\Programs\WhenU\customer support.lnk (Adware.WhenU) -> Quarantined and deleted successfully.
c:\documents and settings\Eddie\start menu\Programs\WhenU\learn more about whenu save.url (Adware.WhenU) -> Quarantined and deleted successfully.
c:\documents and settings\Eddie\start menu\Programs\WhenU\learn more about whenu savenow.url (Adware.WhenU) -> Quarantined and deleted successfully.
c:\documents and settings\Eddie\start menu\Programs\WhenU\uninstall instructions.lnk (Adware.WhenU) -> Quarantined and deleted successfully.
c:\documents and settings\Eddie\start menu\Programs\WhenU\whenu.com website.url (Adware.WhenU) -> Quarantined and deleted successfully.

The OTS log is also attached (I restored all quarantined items before running OTS).

I should add that I have also been unable to update MBAM via the net - I had to physically transfer the updated rules.ref file from my clean machine to the infected one. I keep getting an error with the following format:

PROGRAM_ERROR_UPDATING(11001, 0, Host not found)
No such host is known.


Googling this took me to the MBAM forum, which advises restoring the router to factory settings. I haven't attempted this yet, as I thought it best to just post the logs before doing anything else. It seems, from what I've read, that the culprit is most likely the DNSChanger Trojan.

Best,
Christopher

Sea_of_Cortez

  • Guest
Re: Can't connect to internet after quarantining with MBAM
« Reply #1 on: June 23, 2011, 09:22:25 PM »
Well I managed to manually update and re-license Avast on that machine. Running Avast's quick scan turned up just one threat. Unfortunately I didn't make a note of it, and when I turned the machine on again to check it for this post I got a black screen after logging in to the main user account. Turned it off and on again, and at the same point this time I got a Blue Screen of Death! The error apparently was PAGE_FAULT_IN_NONPAGED_AREA. So I've started it back up now in safe mode, and I'm removing any data from the machine that I want to keep (though I was no longer really using that machine, so it's not an outright disaster if I can't fix it).

Any ideas?

Thanks in advance,
Chris

***UPDATE***

After searching the forum it seems that this can happen if Avast doesn't update correctly (see http://forum.avast.com/index.php?topic=78775.0). I solved it by repairing Avast under safe mode, and the machine starts properly now.

The object it found was PreLogon.exe in C:\oem1\Joshuas-PreShell, which it labels Win32:Malware-gen.
« Last Edit: June 23, 2011, 10:27:03 PM by Sea_of_Cortez »

CharleyO

  • Guest
Re: Can't connect to internet after quarantining with MBAM
« Reply #2 on: June 25, 2011, 06:42:28 AM »
***

Thanks for posting the update and hopefully, it will help others.


***