Author Topic: Chrome update denied  (Read 3006 times)

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cowdog

  • Guest
Chrome update denied
« on: October 29, 2011, 12:53:14 AM »
I cannot update the Chrome browser on my Toshiba laptop; working on WYFI behind a D link DIR-655. I get a message update server not available each time I attempt to update Chrome on the laptop.  My Dell PC wired to the D link updates Chrome; no problem.  The Avast firewall application rules on both computers are:
 Application
     Google Inc.
     Google Chrome
       All connections
       Allow connection to all networks.
The Avast program on both computers is 6.0.1289
Any assistance in resolving this problem will be appreciated.

iyogisolutions1

  • Guest
Re: Chrome update denied
« Reply #1 on: October 29, 2011, 01:13:35 AM »
Hi,

  We dont think that its an issue with avast!, since the avast configuration is same on both the computers. So please note down the error message that you get while trying to update Chrome and you can try the following link for the fix.

http://www.google.com/support/chrome/bin/answer.py?answer=111996.

Please update back if it didn't work.

Have a wonderful day. Good Karma! :)



Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67194
Re: Chrome update denied
« Reply #2 on: October 29, 2011, 01:32:21 AM »
If you disable avast firewall, can you update?
The best things in life are free.

cowdog

  • Guest
Re: Chrome update denied
« Reply #3 on: October 29, 2011, 03:07:38 AM »
I disabled Avast firewall and update completed with no problems.  Don't know what the problem is but I now have the update and restarted Avast firewall.
Thanks for the suggestion.  I should have thought of that myself.
thanks again.

ady4um

  • Guest
Re: Chrome update denied
« Reply #4 on: October 29, 2011, 07:26:14 AM »
I disabled Avast firewall and update completed with no problems.

For the next time, try deleting the firewall rules (for Chrome) and creating them again. This usually solves this type of problems (but not always).

Solving the problem is better than the workaround, so you won't need to stop your firewall from protecting your system.