Author Topic: bsod when performing full system scan  (Read 1986 times)

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peter tron

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bsod when performing full system scan
« on: April 04, 2012, 04:53:57 AM »
hi,

i have just had the same problem.

all i could read from the blue screen before it re-booted was 'myql more or less equal'(?) . something like that.

my pc has been on for about 20mins since the last time it rebooted. should i perform another full system scan and as soon as it reboots, send you the most recent minidump file, or is it fine to send you the most recent one i have?

how do upload a minidump file to you, as i assume you're going to ask me to do so?

here's hoping..

cheers!

Baz.

specs:

intel core 2
OS vista32
6400 @ 2.13GHZ 2.05GHZ
ram 200GB

Offline Lisandro

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Re: bsod when performing full system scan
« Reply #1 on: April 04, 2012, 09:55:19 PM »
Hope this helps...

Please, go to folder \windows\minidump and send the newest (recent) .mdmp files for analysis.
There is also C:\Windows\Memory.dmp file.
Better if you can add some information about the BSOD and the link for this topic in a readme.txt file, compress (zip) together the readme.txt and the Memory.dmp, rename it with a unique name.
Upload it to this anonymous write-only ftp server location: ftp://ftp.avast.com/incoming/

Disable Automatic Restart:
System Properties > Advanced > [Startup and Recovery]Settings
Remove the checkmark from "Automatically Restart" in the System Failure section.

To generate full dump instead of only kernel (or small dump), see http://www.msfn.org/board/creating-memory-dumps-t130005.html.
The best things in life are free.

peter tron

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Re: bsod when performing full system scan
« Reply #2 on: April 05, 2012, 12:17:01 AM »
cheers for getting back to me, tech,

i'll get on that asap.

baz.

Offline Lisandro

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Re: bsod when performing full system scan
« Reply #3 on: April 05, 2012, 03:20:37 AM »
cheers for getting back to me, tech,
You're welcome.
The best things in life are free.