Author Topic: Build 268 always asking for restart after DB update  (Read 9757 times)

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techie101

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Build 268 always asking for restart after DB update
« on: September 26, 2003, 04:33:16 PM »
Since installation of version 268,  Avast 4 requests a restart of the computer after each db update.
Is this to reinstall new updated drivers?  Upacking the db usually does not require a restart.  A new bug perhaps? or normal?

Thanks ;D

Offline Vlk

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Re:Build 268 always asking for restart after DB update
« Reply #1 on: September 26, 2003, 04:34:43 PM »
Not normal ;D

Please have a look in the setup.log file, the reason for the reboot request should be noted there (the file will be probably pretty big so search from the bottom).

Thanks
Vlk
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techie101

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Re:Build 268 always asking for restart after DB update
« Reply #2 on: September 27, 2003, 01:10:43 AM »
VLK,

Examined the setup log.  This is an excerpt from the reboot command line.

[system   Reboot set by filRenameOnReboot(C:\Program Files\Alwil Software\Avast4\Setup\reboot.txt,)
26.09.2003   10:05:36.000   1064585136   file   MoveFileEx(C:\PROGRA~1\ALWILS~1\Avast4\Setup\reboot.txt, NULL)
26.09.2003   10:05:36.000   1064585136   file   MoveFileEx(C:\WINDOWS\System32\MSV15.tmp, C:\WINDOWS\System32\MSVCI70.dll)
26.09.2003   10:05:36.000   1064585136   file   MoveFileEx(C:\WINDOWS\System32\MSV16.tmp, C:\WINDOWS\System32\MSVCP70.dll)
26.09.2003   10:05:36.000   1064585136   general   Stopped: 26.09.2003, 10:05:36]


The reboot is being called for by Avast itself.  I do not see any other explanation as to why it wants it done.  Can you?

Also, another curious behavior is when the blue update box comes up....
If I click on it to show the Update information, it doesn't do anything but opens a window asking if I want to Restart.
I thought we had set the "blue box" to  show the update information in the last build?

 ???
« Last Edit: September 27, 2003, 01:13:27 AM by techie101 »

kubecj

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Re:Build 268 always asking for restart after DB update
« Reply #3 on: September 27, 2003, 01:30:10 AM »
26.09.2003   10:05:36.000   1064585136   file   MoveFileEx(C:\WINDOWS\System32\MSV15.tmp, C:\WINDOWS\System32\MSVCI70.dll)
26.09.2003   10:05:36.000   1064585136   file   MoveFileEx(C:\WINDOWS\System32\MSV16.tmp, C:\WINDOWS\System32\MSVCP70.dll)

The reboot is being called for by Avast itself.  I do not see any other explanation as to why it wants it done.  Can you?

Because it tries to overwrite files MSVCI70.dll and MSVCP70.dll. It should be noted higher in the log, when the files are extracted from winsys-?.vpu

I don't know why, you probably have lower versions of such dlls?


techie101

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Re:Build 268 always asking for restart after DB update
« Reply #4 on: September 27, 2003, 02:15:15 AM »
Kub,

I do not see anything notable upper in the log.  I only see that Avast is setting the registry and using shared dlls.
I can't make sense out of the rest of it.

This computer is relatively new and should have the latest dlls.

I will have to wait until the next db update and see what happens.

 ???

Offline Lisandro

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Re:Build 268 always asking for restart after DB update
« Reply #5 on: September 27, 2003, 03:06:14 AM »
Hey, kubecj
Is it posible that the push iAVS e-mail or the common e-mail notification of updates come with an information about the "required boot" or this behavior depends on each machine?
Lot of users are confused about the restart...  ;)
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kubecj

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Re:Build 268 always asking for restart after DB update
« Reply #6 on: September 27, 2003, 03:05:42 PM »
Nope. The reboot is called by the main installer process and because the reasons stated in the log.

Pushmails and such are just 'triggers' which tell installer to do something.

kubecj

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Re:Build 268 always asking for restart after DB update
« Reply #7 on: September 27, 2003, 03:06:56 PM »
I do not see anything notable upper in the log.  I only see that Avast is setting the registry and using shared dlls.
I can't make sense out of the rest of it.

So, the best way is to send setup.ini and setup.log together with short desc to setup-support AT asw D0T cz

thanks,

Offline Lisandro

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Re:Build 268 always asking for restart after DB update
« Reply #8 on: September 27, 2003, 03:31:46 PM »
Nope. The reboot is called by the main installer process and because the reasons stated in the log.

Pushmails and such are just 'triggers' which tell installer to do something.


So, it depends on each machine I suppose...
But, just to make sure, I was not talking that the e-mail "ask" for reboot, just "mention" it...  ;)
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techie101

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Re:Build 268 always asking for restart after DB update
« Reply #9 on: October 04, 2003, 03:58:14 PM »
kubey...

It did it again!  It's making me crazy.

I will review the logs again to see if I can figure it out.

 ???
« Last Edit: October 04, 2003, 04:00:56 PM by techie101 »

techie101

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Re:Build 268 always asking for restart after DB update
« Reply #10 on: October 04, 2003, 04:00:07 PM »
Kubey...

Ok.  I will send the logs in to Avast.
It just did it again with the laterst db update which I have set to automatically download.

It is making me nuts!  AT LEAST I DONT GET THE AVAST ICON ON MY DESKTOP ANYMORE.  hahahahaha

Ok guys... so you backtracked and fixed that one.
Now help me fix this one!

Thanks, as always.

Techie

Offline Lisandro

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Re:Build 268 always asking for restart after DB update
« Reply #11 on: October 04, 2003, 04:06:51 PM »
Techie, could you send me an IM with your setup.log ?
I´ll try to analyse it and see what´s happening.
Btw, just the last part of the long setup.log, ok?
Vlk or Kubeck could help better in this subject.
Where are they in this sunny Saturday?  ;D
« Last Edit: October 04, 2003, 07:24:26 PM by Technical »
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Offline Vlk

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Re:Build 268 always asking for restart after DB update
« Reply #12 on: October 04, 2003, 07:06:58 PM »
I strongly believe the new update will solve this.
And it's coming.... soon ;D
If at first you don't succeed, then skydiving's not for you.

techie101

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Re:Build 268 always asking for restart after DB update
« Reply #13 on: October 04, 2003, 07:16:24 PM »
Technical....
Thank you for the kind offer to look at the logs.
VLK believes that the new update will fix the problem, so let's see what happens.

If it doesn't....then I will take you up on your offer.


VLK...I hope the new update takes care of a few problems.
anything on why the "blue"update box does not go to the summary screen anymore?  You can IM me on this one since it is already a post elsewhere.

Thanks to both you guys.
techie :D
« Last Edit: October 04, 2003, 07:18:01 PM by techie101 »

Offline Lisandro

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Re:Build 268 always asking for restart after DB update
« Reply #14 on: October 05, 2003, 02:47:09 PM »
I strongly believe the new update will solve this.
And it's coming.... soon ;D

Thanks Vlk and techie for posting...
The bug "remains" untill next update  :'(
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