does AVG(-Free) have a (decent or otherwise) Support-forum at all ?
"Technical support is available 24 hours a day / 7 days a week, by e-mail and fax for registered users of the commercial versions of AVG Anti-Virus"
You need to have the paid version to get help for avg, and then only by e-mail and fax.
There is a very small FAQ for the free version.
Just goes to show that Avast! has the best support avalible
--lee