Program update 7.0.1451

[dsell0408]

I don't anticipate logging in very often to read all of these comments...not lack of interest, just not enough time. The only reason I registered was because I have a question/comment. I am sure it has probably been covered somewhere, but for the first time a few days back I logged into the safe zone to try making a payment to my electric company. The payment went through, but I could not get my computer to print out a receipt confirmation. In fact, had to restart computer in order to clear the print window. What's up with that? Any plans to get that fixed?

[Asyn]

What's up with that? Any plans to get that fixed?

This should be fixed already. Do you use 7.0.1451..??

[DavidR]

<snip quotes>
It was a very clean install, so I wonder why it would be broken. By the way, there is a screenshot.

Whilst this may be stating the obvious, but have you rebooted since the update ?

If so try it again. The Repair really is no big deal, if there happens to be any corruption or greater problem it may resolve that or give an error message indicating a reinstall is the next step. So it is also has a repair/advisory function.

[translucent]

I tried to update two boxes running Win 7 (64-bit) from 7.0.1426 to 7.0.1451 (Internet Security 7). Went through the GUI, and everything seemed fine. I rebooted, and both machines displayed the same error:

avast! will not be able to protect mail/news (error 10045).
Please check that the avast! service (AvastSvc.exe) is not blocked by your personal firewall.

The network connection is completely disabled. If I look in avast, it says "real-time shields: off" and "urgent: web shield off." Trying to turn them on does nothing. I did a clean uninstall of avast IS with the aswclear utility, and then installed using the full installer I downloaded from avast.com. Still getting the same error message and have no network access.

Currently have avast uninstalled on both machines in order to use the network.

Try switching ON 'Use fast checksums' in the Firewall 'expert settings' bit, then reboot.  I have the same issue with previous beta's, unticking 'fast checksums' made me lose all internet connectivity!

/edit - spelling 

Thanks, nofrills. That fixed the problem.

[Abigman]

Just updated and then got the following message.  The program didn't terminate and seems to be working after I clicked OK.
The instruction at 0x7673ec2c referenced memory at 0x00000001. The
memory could not be read.
Click on OK to terminate the program
After the update I discovered I had Google Chrome installed;  I didn't see any box to untick to prevent this.  Grrrrrrrr!!!!!
BTW how do you add an image to a post?
When I used the attachment option it didn't show the attachment.

Win7 64-bit.

[Nesivos]

Traffic History screen still not showing anything on W8-RP.   I still think it is because IE10 on W8 comes with its own Flash file built in.

This is the message I get from Adobe when I try and install their latest version of Flash in IE

Your Microsoft Internet Explorer browser already includes Adobe Flash Player built-in. Windows Update will inform you when new versions of the Flash Player are available.

I have had this problem since upgrading from W8-CP to W8-RP which is when Microsoft added Flash to IE10

[Hermite15]

Mail Shield issue while sending with Gmail from thunderbird (on Win8) ... see screen shot. Reversing to normal smtp settings (StartTLS) "solves the problem

ps: no such issue when sending from iCloud, it's only with Gmail.

edit: meaning that when the settings (SMTP in Thunderbird) are what they have to be for the mail shield to run properly when sending from Gmail, Gmail doesn't appear as SMTP in the Mail Shield ssl accounts tab (no problem with IMAP), it's just not detected.

[gazzawazza]

hi all

I've had avast free antivirus on my PC (vista 32 bit) for a 2-3 months and noticed that there was a program update available yesterday.

I upgraded as per instructions, rebooted, etc.

I'm afraid I can't remember what version I was coming from but it would have been a recent build, since I'd installed the latest version of Avast only about 2 months ago.

Anyway, unfortunately now, my outlook 2002 (SP3) client crashes every time on exit. Specifically, if I quit outlook, I get a Microsoft Windows pop-up stating that:

"Microsoft Outlook has stopped working"

Problem details:

"Problem signature:
  Problem Event Name:           APPCRASH
  Application Name:                  OUTLOOK.EXE
  Application Version:          10.0.6863.0
  Application Timestamp:          4bf5c652
  Fault Module Name:          ntdll.dll
  Fault Module Version:          6.0.6002.18541
  Fault Module Timestamp:      4ec3e3d5
  Exception Code:                   c0000005
  Exception Offset:                   0003dd6d
  OS Version:                           6.0.6002.2.2.0.768.3
  Locale ID:                           2057
  Additional Information 1:       2f95
  Additional Information 2:   c232c8bd9ebc0fa52c0e5c56f3d33788
  Additional Information 3:   4d5c
  Additional Information 4:   5cc368c4e1009b76f6116f78fdc56781

Read our privacy statement:
  http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409"

I'm convinced that this is to do with the new version of Avast, as I've had no such errors prior to the update AND I know that the new avast build has a new outlook plugin in it.

I hope this crash can be resolved quickly, otherwise I will either have to revert to the previous version or use a different A/V product (which would be a shame).



Regards,

Gary

[Hermite15]

confirming what Nesivos said, no traffic history in Win8/RP 

[bob3160]

confirming what Nesivos said, no traffic history in Win8/RP 

+3

[pk]

confirming what Nesivos said, no traffic history in Win8/RP 

Win8 RC contains a newer embedded Flash player, which is not compatible with avast. We loaded this module, but it refuses to display our data. We'll look at it later, it wasn't so critical...

[Hermite15]

yeah Avast is probably looking for the Flash Player ActiveX files that you can't install on Win8 RP as IE10 has it already somewhere here C:\Windows\SysWOW64\Macromed\Flash ... doesn't seem very different from the original location when the plugin was manually installed though ... not sure ...

edit: @pk ok so that's not a location issue, the module just wouldn't run with Avast thx.

edit again: can't you implement the animation through HTML5? ... just a question ...

[EmoHobo]

I never looked into it until the Avast 7 update but it seems like with every update since then, there has only been two, that it causes a lot of people problems with their computer, has it always been this way?  Because I had trouble with Avast 7, although it wasn't a clean install, it was a very minor problem where the "Finish your upgrade" or whatever screen appeared every time.  It was fixed by changing a .ini file.

But now I see everytime there is an update about BSODs, people's internet not working and Avast just acting weird.  Has this always been a thing with updates and I just never noticed before?

[bob3160]

I never looked into it until the Avast 7 update but it seems like with every update since then, there has only been two, that it causes a lot of people problems with their computer, has it always been this way?  Because I had trouble with Avast 7, although it wasn't a clean install, it was a very minor problem where the "Finish your upgrade" or whatever screen appeared every time.  It was fixed by changing a .ini file.

But now I see everytime there is an update about BSODs, people's internet not working and Avast just acting weird.  Has this always been a thing with updates and I just never noticed before?

160,000,000 Users . . .  This is the Support Forum so you're going to hear about mostly problems in here.
If it where a real problem, this forum would be unusable due to flooding.
There will always be incompatibilities or conflicts with some systems and programs and this is where you'll see the requests for help
or complaints.
I personally can't recall the last time I've had a real update problem on amy of my systems. 
https://docs.google.com/open?id=0B-vSic0iJgyeS3A2Q1NlNXBQaXc

[EmoHobo]

You make a good point Bob, I would hardly call what I had an issue as well.  So I suppose I've never really had a problem with Avast, however it BBSOD a friend's computer however once we uninstalled MSE it fixed it as well.