Author Topic: 7.0.1451 and Outlook calendar issue. FIX AVAILABLE!!!  (Read 15432 times)

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Offline rider5512

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7.0.1451 and Outlook calendar issue. FIX AVAILABLE!!!
« on: June 29, 2012, 01:58:21 PM »
The new release of avast has created a problem with Outlook 2010 calendar.
If you try to open an appointment in the calendar outlook will crash.
Opening outlook again comes up with a message that the avast outlook add-in is creating a problem, do you want to disable this add-in. Not disabling Outlook will crash again when opening an appointment. Once the add-in is disabled then appointments will open OK.
The problem also occurs with Outlook 2007 on another machine.
Build details are: 1. Win 7 Ultimate x64 and Outlook 2010 and 2. Win 7 Home Premium x64 and Outlook 2010
« Last Edit: June 29, 2012, 09:31:21 PM by pavels »

Offline Infratech Solutions

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Re: Avast Internet Security 7.0.1451 and Outlook
« Reply #1 on: June 29, 2012, 04:14:29 PM »
Same problem.
La web de Avast antivirus para España: www.avast-antivirus.es.
Hazte distribuidor de Avast: https://www.infratech.es/avast/distribuir-avast.html.

Offline stoned2676

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Re: Avast Internet Security 7.0.1451 and Outlook
« Reply #2 on: June 29, 2012, 04:32:17 PM »
I was using the "Find a Contact" search box in the ribbon when outlook crashed on me.  The reason for the crash was the avast plug in isn't compatible.

Offline stitt

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Re: Avast Internet Security 7.0.1451 and Outlook
« Reply #3 on: June 29, 2012, 05:32:23 PM »
Same here, oddly never had an issue with previous plug in this seems very incompaible?
Windows 7 64 bit /outlook 2010 64 bit.

Offline Infratech Solutions

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Re: Avast Internet Security 7.0.1451 and Outlook
« Reply #4 on: June 29, 2012, 06:10:12 PM »
I have solved the problem with a installation from scratch.

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Hazte distribuidor de Avast: https://www.infratech.es/avast/distribuir-avast.html.

Offline Raj_goswami

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Re: Avast Internet Security 7.0.1451 and Outlook
« Reply #5 on: June 29, 2012, 06:59:51 PM »
Installed from scratch, but still outlook not connecting even...

Offline stitt

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Re: Avast Internet Security 7.0.1451 and Outlook
« Reply #6 on: June 29, 2012, 07:05:26 PM »
Mine was a clean install anyway!

Offline IvanM

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Re: Avast Internet Security 7.0.1451 and Outlook
« Reply #7 on: June 29, 2012, 07:21:28 PM »
Hello,
thank you all for your feedback. We have fixed this issue.

To fix it on your computer please download AsOutExt.dll and AsOutExt64.dll from:

http://public.avast.com/~kurtin/AsOutExt.dll
http://public.avast.com/~kurtin/AsOutExt64.dll

Then disable avast! selfdefense module in Avast Settings - Troubleshooting and
copy these files into your Avast directory (usually C:\Program Files\AVAST Software\Avast).
Your problem should be fixed.

Regards,
Ivan.

Offline stitt

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Re: Avast Internet Security 7.0.1451 and Outlook
« Reply #8 on: June 29, 2012, 08:08:06 PM »
now that is fast!

Offline sedina

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Re: Avast Internet Security 7.0.1451 and Outlook. FIX AVAILABLE!!!
« Reply #9 on: June 29, 2012, 09:30:42 PM »
Hi,

could you please report us whether the probem with Outlook calendar was fixed by mentioned patch?

We apologize for any inconvenience.

thanks,
Pavel

Offline RejZoR

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Re: 7.0.1451 and Outlook calendar issue. FIX AVAILABLE!!!
« Reply #10 on: June 30, 2012, 04:05:55 AM »
I think it would be smart to make such patches automated installers that are digitally signed and don't require user to disable self-defense. Not all are willing to go through process of searching for install folder and manually disabling self-defense. Mostly because most users aren't that skilled.
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Offline DavidR

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Re: 7.0.1451 and Outlook calendar issue. FIX AVAILABLE!!!
« Reply #11 on: June 30, 2012, 04:12:04 AM »
Wouldn't this be just the thing the Emergency Update tool (scheduled task) should be used for ?
WinXP ProSP3/ Core2Duo E8300/ 4GB Ram/ avast! free 18.5.2342/ Firefox ESR, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security
Windows 10 Home 2004 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 20.7.2425 (build 20.7.5568.595) UI-1.0.558/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro

Offline Raj_goswami

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Re: 7.0.1451 and Outlook calendar issue. FIX AVAILABLE!!!
« Reply #12 on: June 30, 2012, 04:24:25 AM »
Hi Avast team,

Avast was not working since yesterday evening after i updated. I have paid more then a 1K and what i get is that that i cannot connect using my outlook, my network is down for almost 10+ hours after i have upgraded. Avast team, please put some real testers in your team, and test scenarios using various OS. This is a ridiculous way of pushing update and making the whole system unstable. This is really a bad experience from the avast team. .

Offline hayc59

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Re: 7.0.1451 and Outlook calendar issue. FIX AVAILABLE!!!
« Reply #13 on: June 30, 2012, 04:28:31 AM »
why was this update or fix not sent through the
emergency update sequence sector??

Offline Arizona

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Re: 7.0.1451 and Outlook calendar issue. FIX AVAILABLE!!!
« Reply #14 on: June 30, 2012, 04:38:50 AM »
why was this update or fix not sent through the
emergency update sequence sector??
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