OK here is a lot more there that needs to be removed I will try first with combofix, but that may fail.. Do you have your windows CD so that we can use the recovery console ?
1. Close any open browsers.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
3. Open
notepad and copy/paste the text in the quotebox below into it:
File::
c:\windows\system32\services.exe.59F5210B992624CB
c:\windows\system32\services.exe.8C107346C3B3529F
c:\windows\system32\services.exe.71BEAB5DE7312F27
c:\windows\system32\services.exe.E727CF79D2EBDE0D
c:\windows\system32\services.exe.135C9548117C4245
c:\windows\system32\services.exe.688F49408E9C7DC1
c:\windows\system32\services.exe.3CDF21FB3BB11987
c:\windows\system32\drivers\rsbhagvf.sys
Folder::
C:\Windows\Installer\{0e7e658c-01b8-b404-ce34-0bed7c780ec3}
C:\Users\susan\AppData\Local\{0e7e658c-01b8-b404-ce34-0bed7c780ec3}
Driver::
rsbhagvf
Save this as
CFScript.txt, in the same location as ComboFix.exe
Refering to the picture above, drag CFScript into ComboFix.exeWhen finished, it shall produce a log for you at
C:\ComboFix.txt which I will require in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3. If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.