Author Topic: [SOLVED] 7.0.1451/1456/etc to 1466 - sandbox not working with IE9  (Read 6612 times)

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Offline mag

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W7 64bit

Avast GUI shows an IE PID running, but either no window opens, or it opens and closes, or it opens but remains blank.

Chrome opens in sandbox (though it took a very long time at first).

Anyone else seen this?

(edit - the top left blank window is IE in sandbox)
« Last Edit: August 23, 2012, 04:40:57 PM by mag »

Offline pk

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Re: 7.0.1451 - sandbox not working with IE9
« Reply #1 on: July 03, 2012, 08:50:17 PM »
Can you try to delete sandbox contents? Thanks.

Offline mag

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Re: 7.0.1451 - sandbox not working with IE9
« Reply #2 on: July 03, 2012, 10:44:04 PM »
Made no difference I'm afraid.

 - and now Chrome won't open in sandbox either - though like IE the avast GUI says it's running, all I get (after a very long wait) is a blank window.
« Last Edit: July 03, 2012, 10:45:36 PM by mag »

Offline Alikhan

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Re: 7.0.1451 - sandbox not working with IE9
« Reply #3 on: July 03, 2012, 10:47:19 PM »
Sandbox is working fine here with both Chrome and IE9 with 7.0.1456. Have you tired a repair/clean install?
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Offline mag

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Re: 7.0.1451 - sandbox not working with IE9
« Reply #4 on: July 03, 2012, 10:59:39 PM »
Sandbox is working fine here with both Chrome and IE9 with 7.0.1456. Have you tired a repair/clean install?
Yes I have - to fix a redirect driver problem that was stopping mail shield and avast shield from scanning - but it hasn't helped with the sandbox issue.

Neither has update to 7.0.1456


Offline Alikhan

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Re: 7.0.1451 - sandbox not working with IE9
« Reply #5 on: July 03, 2012, 11:04:47 PM »
I think you should do a clean uninstall then.

1. Download the version of your Avast
2. Download ASWclear and uninstall Avast
3. Boot into safe mode and run ASWclear for all versions of Avast installed
4. If you have CCleaner, clean out the registry
5. Then reinstall the Avast

That should fix your issue.
Windows 10 Home 64-bit • Avast Free (latest stable version) •  Malwarebytes 4 Premium (On-Demand) • Windows Firewall Control • Google Chrome • LastPass • CCleaner • O&O ShutUp10 •

Offline mag

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Re: 7.0.1451 - sandbox not working with IE9
« Reply #6 on: July 03, 2012, 11:15:20 PM »
Alikhan,
I've already done a an uninstall/reinstall.

Just had a bad pool header BSD while trying to start IE in sandbox.

Is the mimidump any use to you pk?

Offline mag

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Re: 7.0.1451 - sandbox not working with IE9
« Reply #7 on: July 03, 2012, 11:40:33 PM »
Have uploaded minidump (actually full support package) in case it's any use as:
20120703_2135_3819801034
« Last Edit: July 03, 2012, 11:42:34 PM by mag »

Offline DavidR

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Re: 7.0.1451 - sandbox not working with IE9
« Reply #8 on: July 03, 2012, 11:51:56 PM »
Well you could always update to avast 7.0.1456 (service program update), see http://forum.avast.com/index.php?topic=100608.0;topicseen. Many of the issues reported have been resolved.
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Offline pk

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Re: 7.0.1451 - sandbox not working with IE9
« Reply #9 on: July 03, 2012, 11:52:40 PM »
20120703_2135_3819801034.zip doesn't contain minidump, please upload the latest one from \windows\minidump folder, thanks

Offline mag

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Re: 7.0.1451 - sandbox not working with IE9
« Reply #10 on: July 04, 2012, 12:05:24 AM »
20120703_2135_3819801034.zip doesn't contain minidump, please upload the latest one from \windows\minidump folder, thanks
Odd - I had minidump ticked for inclusion - may be an issue with support package generation?.

Is 070312-20810-01 any better (should be just minidump - not support package)?
« Last Edit: July 04, 2012, 12:13:04 AM by mag »

Offline pk

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Re: 7.0.1451 - sandbox not working with IE9
« Reply #11 on: July 04, 2012, 12:20:11 AM »
better  :) but can you please compress & upload \windows\memory.dmp file? thanks

Offline mag

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Re: 7.0.1451 - sandbox not working with IE9
« Reply #12 on: July 04, 2012, 11:34:42 AM »
better  :) but can you please compress & upload \windows\memory.dmp file? thanks
That was a big file - upload at my speed took a while.

Hopefully you have it now  - MEMORYMAG.zip

Offline pk

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Re: 7.0.1451 - sandbox not working with IE9
« Reply #13 on: July 04, 2012, 11:36:31 AM »
just downloading, thanks!

Offline mag

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Re: 7.0.1451/1456 - sandbox not working with IE9
« Reply #14 on: July 07, 2012, 10:27:20 AM »
Any joy with finding the issue?