can't enable shields

[Devox]

can't we try to burn it from linux? or maybe other machine

[essexboy]

We could try and Burn FRST and recovery console on another system ... That will burn the USB nicely, lets hope we have access to the system via that 

[Devox]

can i ask what kind of mallware do i have? and how hurmfull can it be? until now i feel nothing just i can't enable antivirus, and the iso burn thing is a new.

[essexboy]

It is a rootkit and at the moment I have been unable to track down a name for it...  If the Avast shields were running I would then have an  idea

[Devox]

i tried to create the bootable usb on another computer but i got the same problem, flashing failed. is there another tool to use insted of winbootic?

[essexboy]

We could try OTLPE from a CD

OK next we will work outside of windows
Please print these instruction out so that you know what you are doing


• Download OTLPENet.exe to your desktop
  
• Download Farbar Recovery Scan Tool and save it to a flash drive.
  
• Ensure that you have a blank CD in the drive
• Double click OTLPENet.exe and this will then open imgburn  to burn the file to CD
  
• Reboot your system using the boot CD you just created.

Note : If you do not know how to set your computer to boot from CD follow the steps here

• As the CD needs to detect your hardware and load the operating system, I would recommend a nice cup of tea whilst it loads 
• Your system should now display a Reatogo desktop.

Note : as you are running from CD it is not exactly speedy

• Insert the flash drive with FRST on it
• Locate the flash drive and run FSRT
• The tool will start to run.

• When the tool opens click Yes to disclaimer.
• Press Scan button.
  
• It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.

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