Author Topic: avast internet security causing stutter win 7 64bit during online games  (Read 1886 times)

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dstimple

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i just purchased a new msi laptop and installed avast internet security(pay version). i was having the most annoying stutter while playing final fantasy 11, it would freeze momentarily every 2 seconds.  i finally figured out that it was avast causing the problem. if i disabled afast the problem would persist, it only went away when avast was completely uninstalled. i have submitted a support ticket about the issue and heard nothing, so now im thinking of getting a refund but that is proving to be less than simple. this guy was having the same issue and it appears he got no help either http://forum.avast.com/index.php?topic=58300.msg491299#msg491299. i would love for the product to work but support isnt helping and i dont want to lose the opportunity to get my money back. if someone can help me fix this problem or tell me how i can get my money back i would appreciate it.